Crackdown on airline ‘hidden’ fees

Airline passengers will be protected from “hidden” fees on flight tickets under government plans for a crackdown on unexpected charges. Additional charges for booking fees, seat reservations, luggage and leg room that do not become apparent until later on in the booking process are to be considered in a new aviation strategy from the Department […]

Ifdelayed CEO Erik Tengvall guest on Expressen TV

On May 9, 2018,’s CEO Erik Tengvall presented Expressen TV to talk about flight passengers’ rights. He informs what the passengers are entitled to and give their best tips on how to act when the airline does not act as they should. The tip: “Photograph Everything and Save Receipts” Erik Tengvall, founder of, […]

Finnair lost legal dispute over collection charges

Finnair’s reluctance to pay for flight delays will begin to cost, both for the company itself and the Finnish taxpayer. Recently, the Helsinki District Court resolved the case in the interest of the customer, forcing the company to pay a total of €22,000 in compensation over €600. For the first time, the airline was also […]

Know when to claim compensation for your delayed flight

You see, if you are departing from an EU airport on any airline, or arriving at an EU airport on an EU carrier (this includes Iceland, Norway and Switzerland) you are entitled to care and compensation under EU Regulation 261/2004 for a delayed arrival time of more than three hours. If the situation is that the flight was […]

Listed: the best and the worst airlines in the world

The Travel magazine has listed the best airlines in the world and the ones you should really reconsider flying with.   Here’s a list of airlines to avoid according to The Travel:   AVIANCA Avianca was founded nearly a century ago in 1919, making this one of the oldest airlines in existence. Headquartered in Colombia, […]