How can we help?

About IFDelayed

Why should you use Ifdelayed

  • Ifdelayed is well-rated flight compensation company with a 9.1 score on Trustpilot.
  • Save time and avoid the hassle of dealing with the airline directly because flight compensation claiming is quite a complex legal process.
  • Airlines usually avoid paying compensation by finding excuses for not paying. Our team tackles bureaucratic hurdles to get you the money you are entitled to.
  • Our motto is “no win – no fee”. Thus, we won’t charge you unless you get compensated.
  • We will help you in this complex claiming process. Start your missed connection flight claim.

How can I get a job at Ifdelayed?

We are constantly looking for new talent and you can find our current openings here.


How can I get in contact with Ifdelayed?

Our FAQ has answers to the most common questions. However, you can always reach us via the following channels:

  • Call our helpline on +46200 – 883 883 (open weekdays between 08.30-17.00 CEST);
  • Use our chat on the website (open weekdays between 08.30-17.00 CEST);
  • Send us an email via [email protected]
  • Send us regular mail to our postal address Box 7550, 103 93 Stockholm, Sweden;
  • Swing by our HQ for a coffee at Kungsgatan 28 in Stockholm, Sweden.

What does Ifdelayed do?

Ifdelayed is a service that helps airline passengers receive the compensation that’s owed to them after a disrupted flight (including cancelled, delayed, and overbooked flights).

All you have to do is file a claim through Ifdelayed and we’ll take it from there. Sometimes we even take the airline to court.

If we win your case, we take an administrative fee for handling it. If we don’t win your case, you pay nothing.

Unfortunately, we can’t fix an airplane that’s broken or an overbooked or a cancelled flight. What we can do, however, is fight for your right to compensation under EU Regulation (EC) No 261/2004.

We can’t get you those precious hours back, but we can promise you a smooth path to a flight delay/cancellation/denied boarding compensation you’re entitled to.

If delayed. Get paid.


What are airline passenger rights for delayed baggage? Can you help me with delayed/lost luggage?

Ifdelayed doesn’t yet help with delayed/lost luggage or additional expenses, but that’s certainly something we’re thinking about. Most air passengers, however, have insurance that will pay some kind of compensation and, therefore, we would like to encourage you to reach out to your insurance company.

Did you know?

Reimbursements from credit card/insurance companies are separate from the EU Regulation EC 261/2004 compensation and you are therefore encouraged to seek from them as well as from the airline.


Can I get compensation for a delayed or cancelled flight using Ifdelayed services if my claim has already been rejected by the airline?

Yes, just contact Ifdelayed and provide your flight ticket details or file your claim on our website if you have already claimed for compensation independently, but the airline rejected it. All you have to do is fill out our claim form and provide us with all of the information you have received from the airline along with the reason why your claim was denied.

We will investigate if the airline had a reason to reject your claim, and if they had none, we will take care of your claim. Don’t forget that you will have to pay the service fee only if you receive your compensation.


How can Ifdelayed help me if my flight was delayed, cancelled or overbooked? Why should I choose Ifdelayed?

We can check your eligibility for financial compensation, which can be up to €600 per person. If you have a valid claim, we can file the application on your behalf – and collect all the evidence based on our vast historical data.

Ifdelayed takes care of all the difficult paperwork and time-consuming communication with the airlines. Getting compensated is never easy, but we have the knowledge and experience to make it simple. Rest assured, we will fight for your flight delay/cancellation/denied boarding compensation every step of the way.

Why Ifdelayed?

Our knowledge of and experience with aviation law, combined with our stubborn desire to make airlines compensate their passengers for delayed/cancelled/overbooked flights, make us the right choice for processing your claim. In addition, compared to many of our competitors, we have no hidden fees and our commission is always the same; 30 % (including VAT) regardless of whether the case is taken to court.

Since the beginning, our philosophy has always been “no win – no fee” meaning that we only charge you if we are able to get you your compensation.

Start your delayed/cancelled/overbooked flight claim with Ifdelayed.


The reasons for my flight delay/cancellation are not listed in these FAQs and I wonder if I can get EU flight compensation. How can I contact Ifdelayed?

If you haven’t found the answer in our database, and you are not sure about your eligibility for compensation – fill out our claim form, or can reach us via the following channels and we will help you with your questions:

  • Call our helpline on +46200 – 883 883 (open weekdays between 08.30-17.00 CEST);
  • Use our chat on the website (open weekdays between 08.30-17.00 CEST);
  • Send us an email via [email protected];
  • Send us regular mail to our postal address Box 7550, 103 93 Stockholm, Sweden;
  • Swing by our HQ for a coffee at Kungsgatan 28 in Stockholm, Sweden;

Where can I find Ifdelayed Terms and Conditions?

You can always find the Terms and Conditions in the footer of our website. You can also find them by clicking here.