Flight delay compensation

Sometimes, air travel can present you with unpleasant surprises. Flight delays are a fact of life and occur more often than people think. If you experienced a delayed flight, you may be entitled to up to $665 in compensation under Regulation (EC) No 261/2004.

Watch the video about flight delays
Less than 1 hour
More than 5 hours

What are my air travel passenger rights if my flight is delayed?

  • You may be entitled to financial compensation from the airline if your delay was at least 3 hours.
  • The compensation amount can vary from $280 to $665.
  • The airline is required to provide you with food and beverages if the flight is delayed by more than 2 hours.
  • The airline must provide you with hotel accommodation and transportation from and to the airport if the flight is delayed overnight.
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What to do if my flight is delayed?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and beverages if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • If the delay is overnight, demand the airline to provide you with accommodation.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed flight?

You can get compensated if:

  • You arrived at your final destination more than 3 hours late.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on-time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
  • Whether the airline provided you with food or vouchers is irrelevant.
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What amount of compensation can I expect for the flight delay?

 

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

 

3 to 4-hour delay More than a 4-hour delay Never arrived Flight distance
$280 $280 $280 1500 km or less
$445 $445 $445 Internal EU flights more than 1,500 km
$445 $445 $445 Non-internal EU flights 1,500-3,500 km
$335 $665 $665 Non-internal flights more than 3,500 km

Meet our users

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Anna, UVET

Reliable service

Great and reliable service that has helped thousands of our customers get compensation in a quick and smooth way.

Armina A

Best service. Best employees. Highly recommended!

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Succeeded

Succeeded, but took a while though

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Valborg Christina

Very satisfied with you!

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Gal Roitman

the legal crew are very professional…

the legal crew are very professional and the replay fast.

Maecel Ayivi

Amazing service

Amazing service. Quick response, and very good custumers understanding. I was really pleased.

Mattias

Very fast and reliable – Recommend!!

Very fast (couple of weeks). Only a few tasks for me as a customer to perform. Money in the bank – Top class!

sead

I had a delayed flight with Thomas Cook…

I had a delayed flight with Thomas Cook and got full refund with the help of ifdelayed. I can really recommend their service, smooth, and straightforward use,

Bahamas Bahrain

Quick to get back to you if something…

Quick to get back to you if something is missing. Actually fulfills requests as promised.

Per Nilson

Very reliable!

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Spyke Schumacher

Super easy

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Terje

Made me aware of that I could get…

Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.

Rune Halvorsen

After some weeks an amount money…

After some weeks an amount money recived 🙂👍

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