Flight delay compensation

Sometimes, air travel can present you with unpleasant surprises. Flight delays are a fact of life and occur more often than people think. If you experienced a delayed flight, you may be entitled to up to $665 in compensation under Regulation (EC) No 261/2004.

Watch the video about flight delays
Less than 1 hour
More than 5 hours

What are my air travel passenger rights if my flight is delayed?

  • You may be entitled to financial compensation from the airline if your delay was at least 3 hours.
  • The compensation amount can vary from $280 to $665.
  • The airline is required to provide you with food and beverages if the flight is delayed by more than 2 hours.
  • The airline must provide you with hotel accommodation and transportation from and to the airport if the flight is delayed overnight.
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What to do if my flight is delayed?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and beverages if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • If the delay is overnight, demand the airline to provide you with accommodation.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed flight?

You can get compensated if:

  • You arrived at your final destination more than 3 hours late.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on-time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
  • Whether the airline provided you with food or vouchers is irrelevant.
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What amount of compensation can I expect for the flight delay?

 

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

 

3 to 4-hour delayMore than a 4-hour delayNever arrivedFlight distance
$280$280$2801500 km or less
$445$445$445Internal EU flights more than 1,500 km
$445$445$445 Non-internal EU flights 1,500-3,500 km
$335$665$665Non-internal flights more than 3,500 km

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Jimmy Hellberg

Easy as one two three!

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Matt

Money in the bank…

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Alla Dorodny

A great service helped me get…

A great service helped me get compensated

Handelsbanken

Value to our customers

Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

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Tahzeeb Fatima

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I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy

Jonas

Amazing service – Thanks ifdelayed

I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!

Tina Axelsson

I got quick and very helpful assistance…

I got quick and very helpful assistance when I got delayed.

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