Can I get a refund for a cancelled flight over coronavirus (COVID-19)?


With the outbreak of the coronavirus, travel plans of many would-be travellers were disrupted. Those who had already booked their flights can either travel as planned or cancel their reservations.

China coronavirus

Some airlines don’t even give their clients a choice as many flights destined for Wuhan, Hubei Province, and mainland China have already been cancelled.

Passengers should also find out if their travel insurance covers flight cancellations due to coronavirus. Note that most travel insurance companies will ask you to get a cancellation refund from the airline before claiming trip cancellation from them.

Will the airline give me a refund for flight cancellation over the coronavirus outbreak?

Yes, you can cancel your flight that was destined for Wuhan and even mainland China and get a full refund from the airline.

If you want to cancel your flight due to the health risk posed by the coronavirus (COVID-19), here’s a list of major airlines and their cancellation policies.

AirlineRefund available for flights to Wuhan and mainland China
AirAsiaYes (if booked before 15th Feb)
Air ChinaYes (if booked before 28th Jan)
Air FranceYes (if booked before 29th Feb)
Air New ZealandYes (if booked before 29th Mar)
All Nippon AirwaysYes (if booked before 28th Jan)
British AirwaysYes (if booked before 31st Mar)
EmiratesYes (if booked before 28th Jan)
Etihad AirwaysYes (if booked before 28th Jan)
JetstarYes (if booked up to 31st Mar)
Korean AirYes (if booked before 28th Jan)
KLMYes (if booked up to 31st Mar)
QantasYes (if booked before 24th Jan)
Singapore AirlinesYes (if booked before 8th Feb)
ScootYes (if booked before 23rd Jan – 31st Mar)
Thai AirwaysYes (if booked before 28th Jan)