Crackdown on airline ‘hidden’ fees
Airline passengers will be protected from “hidden” fees on flight tickets under government plans for a crackdown on unexpected charges.
Additional charges for booking fees, seat reservations, luggage and leg room that do not become apparent until later on in the booking process are to be considered in a new aviation strategy from the Department for Transport. Other controversial charges, such as for name changes on tickets, will also be considered under plans to make fees more clear at the time of booking.
According to a study last year, 66 of the world’s biggest airlines made £33 billion via fees – amounting to nearly 10 per cent of their total income.
Aviation Minister Baroness Sugg said: “When passengers book flights, they can sometimes be hit with additional charges over and above the original quoted flight cost.”
Through a new Aviation Strategy the idea is to find new ways to improve and enhance the information available, so passengers can make well-informed decisions before deciding who to fly with.
The telegraph UK. Read full article here.