Overbooked flight compensation

Sometimes, airlines overbook their flights for optimisation purposes, such as when passengers that bought tickets don’t show up for the flight and there are free seats on the plane as a result. Also, when airlines don’t sell enough tickets on a bigger plane and decide to use a smaller one for that particular flight. If flight attendants ask for volunteers to take another plane, it’s a sign that the flight is overbooked. If all passengers show up for the flight, some might be denied boarding. Airlines may offer travel vouchers, which might sound like a good deal, but it’s possible that the airline will offer you less than you are eligible to receive in compensation under EU Regulation (EC) No 261/2004.

Watch the video about flight overbooking
Less than 1 hour
More than 5 hours

What are my rights if my flight is overbooked?

  • You may receive up to €600 in compensation.
  • You can get a refund for your ticket or the airline might offer you alternative transportation.
  • The airline must provide food and beverages if the flight was delayed for more than 2 hours.
  • The airline must provide you with hotel accommodation and transportation from and to the airport if your alternative flight on the next day.
Start Your Claim

What to do if my flight is overbooked?

  • Do not voluntarily give away your seat in return for travel vouchers.
  • Keep your boarding pass and any other travel documents with you.
  • Ask airline staff why you were denied boarding in writing.
  • Ask for an alternative flight to your destination.
  • Request compensation for being denied boarding.
  • Ask if the airline will cover your meals and refreshments.
  • Request the airline to provide you with accommodation if you will be waiting for your alternative flight overnight.
  • Keep your receipts if you have additional expenses.
Calculate Compensation

Can I get overbooked flight compensation?

You can get compensated if:

  • You departed from the EU (with any airline) or arrived in the EU (provided that the airline is based in the EU).
  • You didn’t volunteer to give up your seat in return for vouchers or other benefits.
  • You were not denied boarding for a reason which was under your control (e.g. you were late at the departure gate, or your documentation was incorrect).
  • The overbooked flight was no more than 3 years ago.
  • You haven’t yet received compensation for the overbooked flight from the airline.
Claim Now

What happens if my flight is overbooked and how much compensation can I get for being denied boarding?

 

If you’re eligible for overbooked flight compensation, the amount depends on two factors: travel distance and if your flight is within the EU or not.

 

Distance

Compensation

Flights 1,500 km or less

€250

Internal EU flights more than 1,500 km

€400

Non-internal EU flights 1,500 — 3,500 km

€400

Non-internal EU flights more than 3,500 km

€600

Meet our users

548 Reviews 4.8/5TrustScore
BlueSky Tourism

Great company to work with

Ifdelayed is a great company to work with. They help our clients when they get delayed at the airport. They have a claim form with user-friendly UI that’s easy to follow when trying to file a claim. Their claim processing times are quick, and they push hard to win every claim.

NewWorld Flights

Friendly team

Ifdelayed has a friendly and, above all, motivated team that’s eager to make it in the flight claiming industry. They offer a flexible payment system, and a lot more so working with them is easy. We very much recommend Ifdelayed.

Håkan Emilsson

Excellent service

Excellent service! You did a great job!

Mats Walus

What a great service!

What a great service!

Abby

Great service

Great service! My flight was delayed and they helped me get my compensation! Very reliable!

Linda Malmgren

You can really trust IFDELAYED

You can really trust IFDELAYED, top raiting ! Thank’s !

Spyke Schumacher

Super easy

Super easy. Will use again!

وفر جوناس وعائلته 720 يورو

يسعدنا أننا اشترينا خطة Ifdelayed السنوية. تلقيت أنا وعائلتي مؤخرًا 2400 يورو لرحلة مؤجلة من نيويورك وحصلنا على 100٪ من العمولة بفضل Ifldelayed Premium.

Rasmus

Fast and easy

Fast and easy – money on my account in less than 2 weeks.

Martin Östberg

Smooth

Very smooth service, like it!

Jimmy Hellberg

Easy as one two three!

Easy as one two three!

Rune Halvorsen

After some weeks an amount money…

After some weeks an amount money recived 🙂👍

ISAACK KIBET KWAMBAI

They kept their word

They kept their word, after i send them all the documents, their processing and constant updates was so nice, it took a little than i expected before they send me the reimburse

Johanna Burenius

Really good

Really good experience, recommend it!

Ingela Wolf-Holmquist

I’m so happy

I’m so happy, excellent work, thanks a lot❤️

جوناس و خانواده اش 720 یورو پس انداز کردند

ما خوشحالیم که برنامه سالانه Ifdelayed Premium را خریده ایم. من و خانواده ام به تازگی 2400 یورو برای تأخیر در پرواز از نیویورک دریافت کردیم و ما به لطف Ifldelayed Premium توانستیم 100 فیصد خسارت را برای خود نگه داریم.

Flight Advisor

Great service

Ifdelayed offers an easy way for people to claim compensation.They help passengers avoid the time-consuming and frustrating process of dealing with the airlines directly. We are proud to be partners with this company as it offers our clients a useful service that they can trust.

Petra

Very good job

Very good job! I got my compensation. Thank you! I’ll use ifdelayed again.

Calculate flight compensation