Flight delay compensation

Sometimes, air travel can present you with unpleasant surprises. Flight delays are a fact of life and occur more often than people think. If you experienced a delayed flight, you may be entitled to up to €600 in compensation under Regulation (EC) No 261/2004.

Less than 1 hour
More than 5 hours

What are my air travel passenger rights if my flight is delayed?

  • You may be entitled to financial compensation from the airline if your delay was at least 3 hours.
  • Compensation amount can vary from €250 to €600.
  • The airline is required to provide you with food and beverages if the flight is delayed by more than 2 hours.
  • The airline must provide you with hotel accommodation and transportation from and to the airport if the flight is delayed overnight.
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What to do if my flight is delayed?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and beverages if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • If the delay is overnight, demand the airline to provide you with accommodation.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed flight?

You can get compensated if:

  • You arrived at your final destination more than 3 hours late.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
  • Whether the airline provided you with food or vouchers is irrelevant.
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What amount of compensation can I expect for the flight delay?

 

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

 

3 to 4-hour delay More than a 4-hour delay Never arrived Flight distance
€250 €250 €250  1500 km or less
€400 €400 €400 Internal EU flights more than 1,500 km
€400 €400 €400  Non-internal EU flights 1,500-3,500 km
€300 €300 €600 Non-internal flights more than 3,500 km

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Ifdelayed is a great company to work with. They help our clients when they get delayed at the airport. They have a claim form with user-friendly UI that’s easy to follow when trying to file a claim. Their claim processing times are quick, and they push hard to win every claim.

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A great service helped me get…

A great service helped me get compensated

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14 days from start to money in the…

14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again – for sure I will. Without doubt.

Handelsbanken

Value to our customers

Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

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