Flight delay compensation

Sometimes, air travel can present you with unpleasant surprises. Flight delays are a fact of life and occur more often than people think. If you experienced a delayed flight, you may be entitled to up to €600 in compensation under Regulation (EC) No 261/2004.

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What are my air travel passenger rights if my flight is delayed?

You may be entitled to financial compensation from the airline if your delay was at least 3 hours.
The compensation amount can vary from €250 to €600.
The airline is required to provide you with food and beverages if the flight is delayed by more than 2 hours.
The airline must provide you with hotel accommodation and transportation from and to the airport if the flight is delayed overnight.

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What to do if my flight is delayed?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and beverages if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay.
Don’t sign anything or accept any offers which might waive your air passenger rights.
If the delay is overnight, demand the airline to provide you with accommodation.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

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Can I get compensated for a delayed flight?

You can get compensated if:

You arrived at your final destination more than 3 hours late.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Whether the airline provided you with food or vouchers is irrelevant.

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What amount of compensation can I expect for the flight delay?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal flights more than 3,500 km

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548 Reviews 4.8/5 TrustScore

Gabriel Jensen

Incredible
Incredible, it took 3 months but it was all worth it. Thank you so much!

Astrid Fredriksson

I am very impressed by the way…
I am very impressed by the way Ifdelayed is handling this.
Quick handling of our case. Nice contact and personal service.
Very pleased with everything.

Valborg Christina

Very satisfied with you!
Very satisfied with you!! I am so happy with the compensation!!

Karl-Erik Danielsson

Overall decent and swift service
Overall decent and swift service – not much to complain about.

Victor Thorsell

Excellent service
Very satisfied with the help we get!

Maija

Taking care of your case
There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.

Terje

Made me aware of that I could get…
Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.

Mats Walus

What a great service!
What a great service!

Flight Advisor

Great service
Ifdelayed offers an easy way for people to claim compensation.They help passengers avoid the time-consuming and frustrating process of dealing with the airlines directly. We are proud to be partners with this company as it offers our clients a useful service that they can trust.

Theepan

Very Good Service
It was fast and trustable

Mattias

Very fast and reliable – Recommend!!
Very fast (couple of weeks). Only a few tasks for me as a customer to perform. Money in the bank – Top class!

Handelsbanken

Value to our customers
Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

Sophie L

Very good!
No complications, everything when smooth and without any hard work for yourself! They just fix. Really good help!

Somia Tayyaba

Good
I got my claim very quickly.

Rasmus

Fast and easy
Fast and easy – money on my account in less than 2 weeks.

Jimmy Hellberg

Easy as one two three!
Easy as one two three!

Ewa

Excellent service
Excellent service
I am very, very satisfied with the service! It took only three weeks from claim sent until the compensation was in my account. I really recommend Ifdelayed.com.

sead

I had a delayed flight with Thomas Cook…
I had a delayed flight with Thomas Cook and got full refund with the help of ifdelayed. I can really recommend their service, smooth, and straightforward use,

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Flight delay compensation

What are my air travel passenger rights if my flight is delayed?

What to do if my flight is delayed?

Can I get compensated for a delayed flight?

What amount of compensation can I expect for the flight delay?

TOP delayed flight questions

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