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Flight delay compensation

Sometimes, air travel can present you with unpleasant surprises. Flight delays are a fact of life and occur more often than people think. If you experienced a delayed flight, you may be entitled to up to €600 in compensation under Regulation (EC) No 261/2004.

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Less than 1 hour
More than 5 hours

What are my air travel passenger rights if my flight is delayed?

  • You may be entitled to financial compensation from the airline if your delay was at least 3 hours.
  • The compensation amount can vary from €250 to €600.
  • The airline is required to provide you with food and beverages if the flight is delayed by more than 2 hours.
  • The airline must provide you with hotel accommodation and transportation from and to the airport if the flight is delayed overnight.
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What to do if my flight is delayed?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and beverages if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • If the delay is overnight, demand the airline to provide you with accommodation.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed flight?

You can get compensated if:

  • You arrived at your final destination more than 3 hours late.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
  • Whether the airline provided you with food or vouchers is irrelevant.
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What amount of compensation can I expect for the flight delay?

 

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

 

3 to 4-hour delayMore than a 4-hour delayNever arrivedFlight distance
€250€250€250 1500 km or less
€400€400€400Internal EU flights more than 1,500 km
€400€400€400  Non-internal EU flights 1,500-3,500 km
€300€600€600Non-internal flights more than 3,500 km

TOP delayed flight questions

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Find more answers here

Meet our users

548 Reviews 4.8/5 TrustScore
Hossein (Mr) Salimi

My flight had delayed once and I used…

My flight had delayed once and I used TRS travelright. It was really amazing experience. Fast and easy.

Jonas och hans familj sparade 7.682 kr

Vi är så glada över att vi köpt Ifdelayed Premium. Min familj fick ut 25.824 kr för en försenad flight från New York i somras och tack vare vårt medlemskap fick vi behålla 100% av ersättningen själva.

Kate The Great

I’m happy that I used the services of IFDELAYED

I’m happy that I used the services of IFDELAYED even though I couldn’t receive the full compensation due to “capacity issues in Germany and many other countries in the EU”. Nevertheless my additional expenses like hotel and transfer were paid for as well. I would definitely recommend this company if you have any kind of issues with your flight.

Mats Walus

What a great service!

What a great service!

Maja Eppley

Really helped us during a stressful…

Really helped us during a stressful time!

Ingela Wolf-Holmquist

I’m so happy

I’m so happy, excellent work, thanks a lot❤️

Ann

Trustpilot. Your friendly service!

Very helpful, trustable and super realiable service. It’s very seldom that you find a great service as this nowadays. 👍🏻👍🏻👍🏻👍🏻👍🏻

جوناس و خانواده اش 720 یورو پس انداز کردند

ما خوشحالیم که برنامه سالانه Ifdelayed Premium را خریده ایم. من و خانواده ام به تازگی 2400 یورو برای تأخیر در پرواز از نیویورک دریافت کردیم و ما به لطف Ifldelayed Premium توانستیم 100 فیصد خسارت را برای خود نگه داریم.

Sachin Chaudhary

The have a very simple and efficient…

The have a very simple and efficient method for claim settlement. Really appreciate their help for my claim.

Armina A

Best service. Best employees. Highly recommended!

My sisters and i flew with Norwegian and they didn’t gave us the delayed flight compensation. Really bad service if you asked me. But thanks to IF Delayed who helped us and got the compensation we deserved.

Malin

Thank you!

Great service by highly competent personel. Thank you for your work!!

Mrs Verica Stojanovic

A Company that you could trust one…

A Company that you could trust one hundred percent! They promise and they do it!!!

ISAACK KIBET KWAMBAI

They kept their word

They kept their word, after i send them all the documents, their processing and constant updates was so nice, it took a little than i expected before they send me the reimburse

Valborg Christina

Very satisfied with you!

Very satisfied with you!! I am so happy with the compensation!!

Per Nilson

Very reliable!

Very reliable!

Mattias

Very fast and reliable – Recommend!!

Very fast (couple of weeks). Only a few tasks for me as a customer to perform. Money in the bank – Top class!

Constance Inju Tendoh

Excellent company

They did an excellent job and I was well pleased. I would recommend them without any hesitation.

وفر جوناس وعائلته 720 يورو

يسعدنا أننا اشترينا خطة Ifdelayed السنوية. تلقيت أنا وعائلتي مؤخرًا 2400 يورو لرحلة مؤجلة من نيويورك وحصلنا على 100٪ من العمولة بفضل Ifldelayed Premium.

Read all 548 TrustPilot reviews (Excellent)
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en del av

Välkommen

I samarbete med Insurello hjälper vi dig att söka ersättning för din flygförsening från flygbolaget. Upp till €600 per passagerare.

Det kostar ingenting att söka men lyckas vi hjälpa dig få ersättning behåller vi 30% av ersättningsbeloppet.

För att starta ett ärende behöver vi information om din resa.

Klicka "Fortsätt" för att komma igång.

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Välkommen

I samarbete med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening från flygbolaget. Upp till €600 per passagerare.

Det kostar ingenting att söka men lyckas vi hjälpa dig få ersättning behåller vi 30% av ersättningsbeloppet.

För att starta ett ärende behöver vi information om din resa.

Klicka "fortsätt" för att komma igång.

is an official flight claim partner of

Velkommen

I samarbejde med Solid Forsikring hjælper vi dig med at søge erstatning fra flyselskabet når dit fly har været forsinket. Man kan få op til €600 per passager.

Det er helt gratis at søge, men lykkes vi med at sikre dig erstatning tager vi et servicegebyr på 30% af erstatningsbeløbet.

For at oprette en sag har vi brug for information om din rejse.

Klik “fortsæt” for at komme i gang.

is an official flight claim partner of

Velkommen

I samarbeid med Solid Försäkring hjelper vi deg med å søke om kompensasjon for flyforsinkelsen din fra flyselskapet. Opptil € 600 per passasjer.

Det koster ingenting å søke, men hvis vi lykkes med å hjelpe deg med å få kompensasjon, vil vi beholde 30% av kompensasjonsbeløpet.

For å starte trenger vi informasjon om reisen din.

Klikk “Fortsett” for å komme i gang.

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ENGLISHVälkommen

ENGLISH med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.

Välkommen

I samarbete med Handelsbanken hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 24% av beloppet.

is an official flight claim partner of

Välkommen

I samarbete med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.