Flight delay compensation

Sometimes, air travel can present you with unpleasant surprises. Flight delays are a fact of life and occur more often than people think. If you experienced a delayed flight, you may be entitled to up to €600 in compensation under Regulation (EC) No 261/2004.

Select first departure airport and final destination

How long were you delayed until you reached your destination?

Less than 1 hour

More than 5 hours

Had a connecting flight

What are my air travel passenger rights if my flight is delayed?

You may be entitled to financial compensation from the airline if your delay was at least 3 hours.
Compensation amount can vary from €250 to €600.
The airline is required to provide you with food and beverages if the flight is delayed by more than 2 hours.
The airline must provide you with hotel accommodation and transportation from and to the airport if the flight is delayed overnight.

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What to do if my flight is delayed?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and beverages if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay.
Don’t sign anything or accept any offers which might waive your air passenger rights.
If the delay is overnight, demand the airline to provide you with accommodation.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed flight?

You can get compensated if:

You arrived at your final destination more than 3 hours late.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Whether the airline provided you with food or vouchers is irrelevant.

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What amount of compensation can I expect for the flight delay?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€300	€600	Non-internal flights more than 3,500 km

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Rasmus

Fast and easy

Fast and easy – money on my account in less than 2 weeks.

Ewa

Excellent service

Excellent service

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BlueSky Tourism

Great company to work with

Ifdelayed is a great company to work with. They help our clients when they get delayed at the airport. They have a claim form with user-friendly UI that’s easy to follow when trying to file a claim. Their claim processing times are quick, and they push hard to win every claim.

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Anna, UVET

Reliable service

Great and reliable service that has helped thousands of our customers get compensation in a quick and smooth way.

Alla Dorodny

A great service helped me get…

A great service helped me get compensated

Narendra.

Pleased with the prompt service.

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I was so satisfied by the service of…

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Fast response and easy to use.

Fast response and easy to use

johan

14 days from start to money in the…

14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again – for sure I will. Without doubt.

Handelsbanken

Value to our customers

Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

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