Flight delay compensation

Sometimes, air travel can present you with unpleasant surprises. Flight delays are a fact of life and occur more often than people think. If you experienced a delayed flight, you may be entitled to up to €600 in compensation under Regulation (EC) No 261/2004.

Watch the video about flight delays
Less than 1 hour
More than 5 hours

What are my air travel passenger rights if my flight is delayed?

  • You may be entitled to financial compensation from the airline if your delay was at least 3 hours.
  • The compensation amount can vary from €250 to €600.
  • The airline is required to provide you with food and beverages if the flight is delayed by more than 2 hours.
  • The airline must provide you with hotel accommodation and transportation from and to the airport if the flight is delayed overnight.
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What to do if my flight is delayed?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and beverages if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • If the delay is overnight, demand the airline to provide you with accommodation.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed flight?

You can get compensated if:

  • You arrived at your final destination more than 3 hours late.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
  • Whether the airline provided you with food or vouchers is irrelevant.
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What amount of compensation can I expect for the flight delay?

 

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

 

3 to 4-hour delayMore than a 4-hour delayNever arrivedFlight distance
€250€250€250 1500 km or less
€400€400€400Internal EU flights more than 1,500 km
€400€400€400  Non-internal EU flights 1,500-3,500 km
€300€600€600Non-internal flights more than 3,500 km

Meet our users

548 Reviews 4.8/5 TrustScore
Kate The Great

I’m happy that I used the services of IFDELAYED

I’m happy that I used the services of IFDELAYED even though I couldn’t receive the full compensation due to “capacity issues in Germany and many other countries in the EU”. Nevertheless my additional expenses like hotel and transfer were paid for as well. I would definitely recommend this company if you have any kind of issues with your flight.

Narendra.

Pleased with the prompt service.

Pleased with the prompt service.

Malin

Thank you!

Great service by highly competent personel. Thank you for your work!!

Matt

Money in the bank…

Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

George Meskheli

I totally recommend this company

It took about 5 months to solve the issue and get the refund. It would have been better if I were updated about the development of my case more frequently by the company…

Karl-Erik Danielsson

Overall decent and swift service

Overall decent and swift service – not much to complain about.

Mats Walus

What a great service!

What a great service!

Anna, UVET

Reliable service

Great and reliable service that has helped thousands of our customers get compensation in a quick and smooth way.

ISAACK KIBET KWAMBAI

They kept their word

They kept their word, after i send them all the documents, their processing and constant updates was so nice, it took a little than i expected before they send me the reimburse

Anders Parsberger

Professional, fast and efficient.

When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.

Professional, fast and efficient.

Flight Advisor

Great service

Ifdelayed offers an easy way for people to claim compensation.They help passengers avoid the time-consuming and frustrating process of dealing with the airlines directly. We are proud to be partners with this company as it offers our clients a useful service that they can trust.

Pedro

Goos service

Great work. I would rise to five stars if the web site were more user friendly. It doesn´t allow to edit the claims

Dennis

Excellent service by Ifdelayed!

Excellent service by Ifdelayed!
It took eight month but today I received the compensation.

Johanna Burenius

Really good

Really good experience, recommend it!

Astrid Fredriksson

I am very impressed by the way…

I am very impressed by the way Ifdelayed is handling this.
Quick handling of our case. Nice contact and personal service.
Very pleased with everything.

Terje

Made me aware of that I could get…

Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.

Jimmy Hellberg

Easy as one two three!

Easy as one two three!

Linda Malmgren

You can really trust IFDELAYED

You can really trust IFDELAYED, top raiting ! Thank’s !

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