Flight delay compensation

Sometimes, air travel can present you with unpleasant surprises. Flight delays are a fact of life and occur more often than people think. If you experienced a delayed flight, you may be entitled to up to €600 in compensation under Regulation (EC) No 261/2004.

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What are my air travel passenger rights if my flight is delayed?

You may be entitled to financial compensation from the airline if your delay was at least 3 hours.
The compensation amount can vary from €250 to €600.
The airline is required to provide you with food and beverages if the flight is delayed by more than 2 hours.
The airline must provide you with hotel accommodation and transportation from and to the airport if the flight is delayed overnight.

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What to do if my flight is delayed?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and beverages if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay.
Don’t sign anything or accept any offers which might waive your air passenger rights.
If the delay is overnight, demand the airline to provide you with accommodation.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

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Can I get compensated for a delayed flight?

You can get compensated if:

You arrived at your final destination more than 3 hours late.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Whether the airline provided you with food or vouchers is irrelevant.

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What amount of compensation can I expect for the flight delay?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal flights more than 3,500 km

Meet our users

548 Reviews 4.8/5 TrustScore

Kate The Great

I’m happy that I used the services of IFDELAYED
I’m happy that I used the services of IFDELAYED even though I couldn’t receive the full compensation due to “capacity issues in Germany and many other countries in the EU”. Nevertheless my additional expenses like hotel and transfer were paid for as well. I would definitely recommend this company if you have any kind of issues with your flight.

Armina A

Best service. Best employees. Highly recommended!
My sisters and i flew with Norwegian and they didn’t gave us the delayed flight compensation. Really bad service if you asked me. But thanks to IF Delayed who helped us and got the compensation we deserved.

Alla Dorodny

A great service helped me get…
A great service helped me get compensated

Mrs Verica Stojanovic

A Company that you could trust one…
A Company that you could trust one hundred percent! They promise and they do it!!!

Johan Holmstrand

Very good
Very good. We just waited And you did the job.

Ewa

Excellent service
Excellent service
I am very, very satisfied with the service! It took only three weeks from claim sent until the compensation was in my account. I really recommend Ifdelayed.com.

Terje

Made me aware of that I could get…
Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.

Theepan

Very Good Service
It was fast and trustable

Jonas H

Succeeded
Succeeded, but took a while though

Maecel Ayivi

Amazing service
Amazing service. Quick response, and very good custumers understanding. I was really pleased.

Faisal Al-Safi

Quick service and overall smooth
The overall process was easy and effective.

sead

I had a delayed flight with Thomas Cook…
I had a delayed flight with Thomas Cook and got full refund with the help of ifdelayed. I can really recommend their service, smooth, and straightforward use,

Hossein (Mr) Salimi

My flight had delayed once and I used…
My flight had delayed once and I used TRS travelright. It was really amazing experience. Fast and easy.

Bahamas Bahrain

Quick to get back to you if something…
Quick to get back to you if something is missing. Actually fulfills requests as promised.

Spyke Schumacher

Super easy
Super easy. Will use again!

Abby

Great service
Great service! My flight was delayed and they helped me get my compensation! Very reliable!

Jonas

Amazing service – Thanks ifdelayed
I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!

Anders Parsberger

Professional, fast and efficient.
When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.
Professional, fast and efficient.

Read all 548 TrustPilot reviews (Excellent)

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Flight delay compensation

What are my air travel passenger rights if my flight is delayed?

What to do if my flight is delayed?

Can I get compensated for a delayed flight?

What amount of compensation can I expect for the flight delay?

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