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Cookie Policy

To facilitate your visit and make the user experience as smooth as possible, this website uses cookies. Cookies are small text files that are stored in your device and save information about various previous choices you have made on a web page, so you won’t have to manually type in these choices again. We, at IfDelayed, want to ensure that your private information is secure when you visit us and use our service. Therefore, we will explain more about how we handle cookies and what they are used for.

We reserve the right to change the content of this cookie policy whenever necessary and we therefore highly recommend that you return to review the policy regularly.

Why do we use cookies?

We use cookies to:

  1. perform web analysis,
  2. improve the customer experience, and
  3. adapt our advertisement so it becomes relevant to you as a visitor.

What cookies do we use?

We use two different types of cookies:

  • Session cookies that are stored locally in your computer but are not saved whenever you close your browser. We use this type of cookie to, among other things, facilitate the navigation on the website. Some of these cookies are essential for the functions of the website to work. This means that if you block the use of cookies completely, you will not be able to use all functions on the website.
  • Persistent cookies that are saved on your computer or mobile phone until you erase them. This type of cookie is used for the purpose of improving the experience for you as a visitor, so you for example do not have to log in every time you visit the page, show which pages you have visited, and to reduce the loading time. We also use the information from permanent cookies to keep statistics on the website so we can improve our service based on what you as a visitor want and value.

More specific cookies used at www.ifdelayed.com:

  • As we mentioned earlier, we use cookies to keep statistics on the website, which in turn helps us to improve the information on the page. We do this with the help of cookies from Google. We use these cookies to get a good overview of how the website works and how many visitors we have, as well as to be able to offer targeted marketing via retargeting. More information about how Google uses cookies can be found here.
  • We want our cyber traffic to be safe, thus, we’re using cookies from CloudFlare. The __cfduid cookie helps us detect malicious visitors to our website and minimizes blocking legitimate users. More information about how CloudFlare uses cookies can be found here.
  • We also use cookies from our marketing service provider, Facebook, in terms of being able to deliver our advertisement in a personalized manner – so you don’t need to be shown irrelevant advertisements. More information about how Facebook uses cookies can be found here.
  • We also use functions via Hotjar to know whether cookies are activated by user and also to detect first pageview sessions followed by information of whether the user is included in analyzed data samplings defined by the website’s pageview limit. You can read more about Hotjar’s policy for cookies here.

List of cookies that we use on www.ifdelayed.com:

Cookie

/service provider

Usage

Cookie type

Third party

Expiry

_ga

/Google Analytics

To distinguish different users who visit the page and where they
come from

Persistent

1st party

2 years

_gid

/Google Analytics

To read how the visitor uses the page.

Session

3rd party

When you close browser

_gat

/Google Analytics

To decrease response time

Session

3rd party

When you close browser

G_ENABLED_IDPS

/Google Single Sign In

For secure log-in to Google account

Session

3rd party

When you close browser

_hjid/

Google

To read how the visitor uses the page.

Session

3rd party

When you close browser

_GA_session

/Google

To screen the way the user accesses the page

Session

3rd party

When you close browser

_fbp

/Facebook

To read how the visitor uses the page; marketing purpose

Persistent

1st party

90 days

Language

/IfDelayed

To read selected language on the website

Session

1st party

When you close browser

Company

/IfDelayed

To read which partner the user is using

Session

1st party

When you close browser

cookie_notice_accepted

/IfDelayed

To indicate that user has hidden the cookie banner

Session

1st party

When you close browser

_hjTLDTest

/IfDelayed

To know if cookies are activated

Session

1st party

When you close browser

__cfduid

/CloudFlare

To identify safe cyber traffic

Persistent

3rd party

30 days

_hjTLDTest

/Hotjar

To know if cookies are activated

Session

3rd party

When you close browser

_hjAbsoluteSessionInProgress

/Hotjar

To detect the first pageview session of a specific user

Session

3rd party

30 min

_hjIncludedInPageviewSample

/Hotjar

To know whether the visitor is included in the data sampling
defined by the website’s pageview limit.

Session

3rd party

30 min

These are the cookies used on www.ifdelayed.com. However, it may be that the partners we work with use other cookies apart from those we have informed about here. Thus, we highly recommend that you take some time to also read the cookie policy available on these partners’ websites.

What if you don’t want cookies to be saved on your device?

  1. You can of course choose not to have us save cookies on your device; you do this by using your browser’s setting to block cookies. How to enable this setting varies depending on the type of browser you are using.
  2. You can withdraw your consent to the use of cookies for the future at any time. To do so, please adjust your cookie-settings in the respective cookies consent banner or via the settings in your internet browser.

If you do 1. or 2., no cookies will be saved on your device, but please, keep in mind that you will not be able to use all functions on our website, e.g. function of simple login.

Additionally, you can also clear cookies that have previously been placed on your device. You should, in that case, select the option to clear your browsing history and ensure that the option to delete or clear cookies is included in that action.

Contact information

In case of any further questions regarding our cookie policy, please contact us on:

[email protected]

or

IfDelayed
c/o Insurello AB
Luntmakargatan 26
SE-111 37 Stockholm

is an official flight claim partner of

ENGLISHVälkommen

ENGLISH med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.

is an official flight claim partner of

ENGLISHVälkommen

ENGLISH med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.

Välkommen

I samarbete med Handelsbanken hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 24% av beloppet.

is an official flight claim partner of

Välkommen

I samarbete med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.