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Delayed flight compensation when delayed at Pau Pyrenees Airport

Pau Pyrenees Airport (PUF) is located in Pau, France. The rights of passengers departing from this airport are protected by EU air passenger rights outlined by Regulation (EC) No 261/2004. They guarantee you the right to receive anywhere from €250 to €600 in compensation from an airline if your flight was cancelled, delayed or you were denied boarding your flight.

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What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled at Pau Pyrenees Airport?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay or cancellation.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed or cancelled flight when departing from Pau Pyrenees Airport?

You can get compensated if:

  • Your flight reservation was confirmed.
  • You arrived at your final destination more than 3 hours late.
  • If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
  • The airline informed you about the flight cancellation less than 14 days before departure.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay More than a 4-hour delay Never arrived Flight distance
€250 €250 €250 1,500 km or less
€400 €400 €400 Internal EU flights more than 1,500 km
€400 €400 €400 Non-internal EU flights 1,500-3,500 km
€300 €600 €600 Non-internal EU flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours >2 – 3 hours 3 – 4 hours Over 4 hours >Never arrived Flight distance
€125 €250 €250 €250 €250 All flights 1,500 km or less
€200 €200 €400 €400 €400 Internal EU flights over 1,500 km
€200 €200 €400 €400 €400 Non-internal EU flights 1,500 km – 3,500 km
€300 €300 €300 €600 €600 Non-internal EU flights over 3,500 km

Meet our users

440 Reviews 4.7/5 TrustScore
Abby

Great service

Great service! My flight was delayed and they helped me get my compensation! Very reliable!

Alla Dorodny

A great service helped me get…

A great service helped me get compensated

Mattias

Very fast and reliable – Recommend!!

Very fast (couple of weeks). Only a few tasks for me as a customer to perform. Money in the bank – Top class!

Johanna Burenius

Really good

Really good experience, recommend it!

Per Nilson

Very reliable!

Very reliable!

Jonas

Amazing service – Thanks ifdelayed

I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!

Johan Holmstrand

Very good

Very good. We just waited And you did the job.

BlueSky Tourism

Great company to work with

Ifdelayed is a great company to work with. They help our clients when they get delayed at the airport. They have a claim form with user-friendly UI that’s easy to follow when trying to file a claim. Their claim processing times are quick, and they push hard to win every claim.

Martin Östberg

Smooth

Very smooth service, like it!

Pedro

Goos service

Great work. I would rise to five stars if the web site were more user friendly. It doesn´t allow to edit the claims

Maja Eppley

Really helped us during a stressful…

Really helped us during a stressful time!

Padam

Best service

Best service. I would not have known about the compension without ifdelayed. Thanks

johan

14 days from start to money in the…

14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again – for sure I will. Without doubt.

Marcus Ekelund

Good service

I used Ifdelayed after my family was stranded on a small airport in South France. They handled everything smoothly and even sued in court. In the end I got all the money I was supposed to get..

Maecel Ayivi

Amazing service

Amazing service. Quick response, and very good custumers understanding. I was really pleased.

Thomas

Thanks IFdelayed excellent Work.

Thanks IFdelayed excellent Work.

Richard Larson

Just awesome!

Super easy to use, professional service and money I never would have gotten without Idelayed.

Kai Tapper

They got me my Money back!

It took them around 6 months to do it but it was worth the wait.
Just got a reply that they managed to get me 600£ back.

To know that someone out there was willing to go help the ones who can’t do this themselves for a small fee. It’s very comforting.

Now i know i can rely on someone if there’s delays in the future!

Read all 440 TrustPilot reviews (Excellent)