Palonegro Airport (BGA) is located in Bucaramanga, Colombia. The rights of passengers departing from this airport for the EU when travelling with an EU-based airline are protected by EU air passenger rights outlined by Regulation (EC) No 261/2004. They guarantee you the right to receive anywhere from €250 to €600 in compensation from an airline if your flight was cancelled, delayed or you were denied boarding your flight.
Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.
You won’t have to deal with the airline directly as we will take care of everything for you.
You can get compensated if:
Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.
| 3 to 4-hour delay | More than a 4-hour delay | Never arrived | Flight distance |
|---|---|---|---|
| €250 | €250 | €250 | 1,500 km or less |
| €400 | €400 | €400 | Internal EU flights more than 1,500 km |
| €400 | €400 | €400 | Non-internal EU flights 1,500-3,500 km |
| €300 | €600 | €600 | Non-internal EU flights more than 3,500 km |
Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.
| Under 2 hours | >2 – 3 hours | 3 – 4 hours | Over 4 hours | >Never arrived | Flight distance |
|---|---|---|---|---|---|
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km – 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Sophie LVery good!
No complications, everything when smooth and without any hard work for yourself! They just fix. Really good help!
marina marianiIncredible servive
I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy
Johan HolmstrandVery good
Very good. We just waited And you did the job.
Faisal Al-SafiQuick service and overall smooth
The overall process was easy and effective.
MalinThank you!
Great service by highly competent personel. Thank you for your work!!
AndrisVery good efficient service
Very good efficient service, my boss suggested to use ifdelayed.com. First I thought I will try myself. Failed. Then gave to specialists and res
ult was very good as expected.
TerjeMade me aware of that I could get…
Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.
Martin VigerlandExcellent service
Excellent service! Would never have been able to get money back without them.
kundTank you very much
Tank you very much, I got my compensation.
JonasAmazing service – Thanks ifdelayed
I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!
Claimcompanies.comReliable partner
Idelayed has smooth communication and quite PRO tools for customers traffic and performances. Full transparency and motivated team. Highly recommended!
Anna, UVETReliable service
Great and reliable service that has helped thousands of our customers get compensation in a quick and smooth way.
Tina AxelssonI got quick and very helpful assistance…
I got quick and very helpful assistance when I got delayed.
MBFSimple, efficient , quick
this is the third time I am using Ifdelayed , very happy with them but seems I have to use a different Airline as I had 3 cancleed flight in last 2 years with them !
Kate The GreatI’m happy that I used the services of IFDELAYED
I’m happy that I used the services of IFDELAYED even though I couldn’t receive the full compensation due to “capacity issues in Germany and many other countries in the EU”. Nevertheless my additional expenses like hotel and transfer were paid for as well. I would definitely recommend this company if you have any kind of issues with your flight.
Jonas och hans familj sparade 7.682 kr
Vi är så glada över att vi köpt Ifdelayed Premium. Min familj fick ut 25.824 kr för en försenad flight från New York i somras och tack vare vårt medlemskap fick vi behålla 100% av ersättningen själva.
Anton👍👍👍
Great sercice, easy to use. Highly recommended.
Johanna BureniusReally good
Really good experience, recommend it!
is an official flight claim partner of
ENGLISH med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.
is an official flight claim partner of
ENGLISH med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.
I samarbete med Handelsbanken hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 24% av beloppet.
is an official flight claim partner of
I samarbete med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.
