Palonegro Airport (BGA) is located in Bucaramanga, Colombia. The rights of passengers departing from this airport for the EU when travelling with an EU-based airline are protected by EU air passenger rights outlined by Regulation (EC) No 261/2004. They guarantee you the right to receive anywhere from €250 to €600 in compensation from an airline if your flight was cancelled, delayed or you were denied boarding your flight.
Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.
You won’t have to deal with the airline directly as we will take care of everything for you.
You can get compensated if:
Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.
| 3 to 4-hour delay | More than a 4-hour delay | Never arrived | Flight distance |
|---|---|---|---|
| €250 | €250 | €250 | 1,500 km or less |
| €400 | €400 | €400 | Internal EU flights more than 1,500 km |
| €400 | €400 | €400 | Non-internal EU flights 1,500-3,500 km |
| €300 | €600 | €600 | Non-internal EU flights more than 3,500 km |
Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.
| Under 2 hours | >2 – 3 hours | 3 – 4 hours | Over 4 hours | >Never arrived | Flight distance |
|---|---|---|---|---|---|
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km – 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Sophie LVery good!
No complications, everything when smooth and without any hard work for yourself! They just fix. Really good help!
Richard LarsonJust awesome!
Super easy to use, professional service and money I never would have gotten without Idelayed.
Narendra.Pleased with the prompt service.
Pleased with the prompt service.
Alla DorodnyA great service helped me get…
A great service helped me get compensated
Ingela Wolf-HolmquistI’m so happy
I’m so happy, excellent work, thanks a lot❤️
Karl-Erik DanielssonOverall decent and swift service
Overall decent and swift service – not much to complain about.
AnnTrustpilot. Your friendly service!
Very helpful, trustable and super realiable service. It’s very seldom that you find a great service as this nowadays. 👍🏻👍🏻👍🏻👍🏻👍🏻
Naila MackieExcellent service
Excellent service. Will use IfDelayed another time also.
وفر جوناس وعائلته 720 يورو
يسعدنا أننا اشترينا خطة Ifdelayed السنوية. تلقيت أنا وعائلتي مؤخرًا 2400 يورو لرحلة مؤجلة من نيويورك وحصلنا على 100٪ من العمولة بفضل Ifldelayed Premium.
HandelsbankenValue to our customers
Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.
kundTank you very much
Tank you very much, I got my compensation.
Maecel AyiviAmazing service
Amazing service. Quick response, and very good custumers understanding. I was really pleased.
ThomasThanks IFdelayed excellent Work.
Thanks IFdelayed excellent Work.
JonasAmazing service – Thanks ifdelayed
I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!
Flight AdvisorGreat service
Ifdelayed offers an easy way for people to claim compensation.They help passengers avoid the time-consuming and frustrating process of dealing with the airlines directly. We are proud to be partners with this company as it offers our clients a useful service that they can trust.
Anna, UVETReliable service
Great and reliable service that has helped thousands of our customers get compensation in a quick and smooth way.
Spyke SchumacherSuper easy
Super easy. Will use again!
MaijaTaking care of your case
There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.
is an official flight claim partner of
I samarbete med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening från flygbolaget. Upp till €600 per passagerare.
Det kostar ingenting att söka men lyckas vi hjälpa dig få ersättning behåller vi 30% av ersättningsbeloppet.
För att starta ett ärende behöver vi information om din resa.
Klicka "fortsätt" för att komma igång.
is an official flight claim partner of
I samarbejde med Solid Forsikring hjælper vi dig med at søge erstatning fra flyselskabet når dit fly har været forsinket. Man kan få op til €600 per passager.
Det er helt gratis at søge, men lykkes vi med at sikre dig erstatning tager vi et servicegebyr på 30% af erstatningsbeløbet.
For at oprette en sag har vi brug for information om din rejse.
Klik “fortsæt” for at komme i gang.
is an official flight claim partner of
I samarbeid med Solid Försäkring hjelper vi deg med å søke om kompensasjon for flyforsinkelsen din fra flyselskapet. Opptil € 600 per passasjer.
Det koster ingenting å søke, men hvis vi lykkes med å hjelpe deg med å få kompensasjon, vil vi beholde 30% av kompensasjonsbeløpet.
For å starte trenger vi informasjon om reisen din.
Klikk “Fortsett” for å komme i gang.
is an official flight claim partner of
ENGLISH med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.
I samarbete med Handelsbanken hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 24% av beloppet.
is an official flight claim partner of
I samarbete med Solid Försäkring hjälper vi dig att söka ersättning för din flygförsening. Det kostar ingenting söka men lyckas vi hjälpa dig få ersättning tar vi 30% av beloppet.
