Delayed flight compensation when delayed at Palo Alto Airport of Santa Clara County

Palo Alto Airport of Santa Clara County (PAO) is located in Palo Alto, United States. The rights of passengers departing from this airport for the EU when travelling with an EU-based airline are protected by EU air passenger rights outlined by Regulation (EC) No 261/2004. They guarantee you the right to receive anywhere from €250 to €600 in compensation from an airline if your flight was cancelled, delayed or you were denied boarding your flight.

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What you should know about claiming compensation for a disrupted flight with Ifdelayed

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Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled at Palo Alto Airport of Santa Clara County?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay or cancellation.
Don’t sign anything or accept any offers which might waive your air passenger rights.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed or cancelled flight when departing from Palo Alto Airport of Santa Clara County?

You can get compensated if:

Your flight reservation was confirmed.
You arrived at your final destination more than 3 hours late.
If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
The airline informed you about the flight cancellation less than 14 days before departure.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).

Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1,500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal EU flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours	>2 – 3 hours	3 – 4 hours	Over 4 hours	>Never arrived	Flight distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km – 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Meet our users

440 Reviews 4.7/5 TrustScore

Pedro

Goos service
Great work. I would rise to five stars if the web site were more user friendly. It doesn´t allow to edit the claims

Kate The Great

I’m happy that I used the services of IFDELAYED
I’m happy that I used the services of IFDELAYED even though I couldn’t receive the full compensation due to “capacity issues in Germany and many other countries in the EU”. Nevertheless my additional expenses like hotel and transfer were paid for as well. I would definitely recommend this company if you have any kind of issues with your flight.

Narendra.

Pleased with the prompt service.
Pleased with the prompt service.

Johanna Burenius

Really good
Really good experience, recommend it!

Richard Larson

Just awesome!
Super easy to use, professional service and money I never would have gotten without Idelayed.

Terje

Made me aware of that I could get…
Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.

Ewa

Excellent service
Excellent service
I am very, very satisfied with the service! It took only three weeks from claim sent until the compensation was in my account. I really recommend Ifdelayed.com.

Jonas och hans familj sparade 7.682 kr
Vi är så glada över att vi köpt Ifdelayed Premium. Min familj fick ut 25.824 kr för en försenad flight från New York i somras och tack vare vårt medlemskap fick vi behålla 100% av ersättningen själva.

Matt

Money in the bank…
Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Maecel Ayivi

Amazing service
Amazing service. Quick response, and very good custumers understanding. I was really pleased.

sead

I had a delayed flight with Thomas Cook…
I had a delayed flight with Thomas Cook and got full refund with the help of ifdelayed. I can really recommend their service, smooth, and straightforward use,

Åsa

Smooth and comfortable
Smooth and comfortable, I got more than expected back

Anders Parsberger

Professional, fast and efficient.
When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.
Professional, fast and efficient.

Gal Roitman

the legal crew are very professional…
the legal crew are very professional and the replay fast.

Sachin Chaudhary

The have a very simple and efficient…
The have a very simple and efficient method for claim settlement. Really appreciate their help for my claim.

Faisal Al-Safi

Quick service and overall smooth
The overall process was easy and effective.

Maija

Taking care of your case
There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.

Kai Tapper

They got me my Money back!
It took them around 6 months to do it but it was worth the wait.
Just got a reply that they managed to get me 600£ back.
To know that someone out there was willing to go help the ones who can’t do this themselves for a small fee. It’s very comforting.
Now i know i can rely on someone if there’s delays in the future!

Read all 440 TrustPilot reviews (Excellent)