Delayed flight compensation when delayed at EuroAirport Basel-Mulhouse-Freiburg Airport

EuroAirport Basel-Mulhouse-Freiburg Airport (BSL) is located in Mulhouse, France. The rights of passengers departing from this airport are protected by EU air passenger rights outlined by Regulation (EC) No 261/2004. They guarantee you the right to receive anywhere from €250 to €600 in compensation from an airline if your flight was cancelled, delayed or you were denied boarding your flight.

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What you should know about claiming compensation for a disrupted flight with Ifdelayed

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Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled at EuroAirport Basel-Mulhouse-Freiburg Airport?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay or cancellation.
Don’t sign anything or accept any offers which might waive your air passenger rights.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed or cancelled flight when departing from EuroAirport Basel-Mulhouse-Freiburg Airport?

You can get compensated if:

Your flight reservation was confirmed.
You arrived at your final destination more than 3 hours late.
If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
The airline informed you about the flight cancellation less than 14 days before departure.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).

Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1,500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal EU flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours	>2 – 3 hours	3 – 4 hours	Over 4 hours	>Never arrived	Flight distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km – 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Meet our users

548 Reviews 4.8/5 TrustScore

Flight Advisor

Great service
Ifdelayed offers an easy way for people to claim compensation.They help passengers avoid the time-consuming and frustrating process of dealing with the airlines directly. We are proud to be partners with this company as it offers our clients a useful service that they can trust.

Claimcompanies.com

Reliable partner
Idelayed has smooth communication and quite PRO tools for customers traffic and performances. Full transparency and motivated team. Highly recommended!

Anna, UVET

Reliable service
Great and reliable service that has helped thousands of our customers get compensation in a quick and smooth way.

Per Nilson

Very reliable!
Very reliable!

Gloria Hernandez Grejalde

Reliable travel consult
Efficient and accommodating, they are quick to respond to queries. A reliable travel concerns consult.

Matt

Money in the bank…
Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Jonas

Amazing service – Thanks ifdelayed
I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!

Anders Parsberger

Professional, fast and efficient.
When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.
Professional, fast and efficient.

Andris

Very good efficient service
Very good efficient service, my boss suggested to use ifdelayed.com. First I thought I will try myself. Failed. Then gave to specialists and res
ult was very good as expected.

Philip

Travel reimbursement
The service was professional and ifdelayed delivered the best result possible. Also the communication with the customer support was on-point. The company is highly recommendable.

Linda Malmgren

You can really trust IFDELAYED
You can really trust IFDELAYED, top raiting ! Thank’s !

Pedro

Goos service
Great work. I would rise to five stars if the web site were more user friendly. It doesn´t allow to edit the claims

Ruotsalainen Jonas säästi 720€
We´re happy we bought Ifdelayed Premium annual plan. My family and I received €2400 for a delayed flight from New York recently and we got to keep 100% of the commission thanks to Ifldelayed Premium.

Jonas H

Succeeded
Succeeded, but took a while though

Maja Eppley

Really helped us during a stressful…
Really helped us during a stressful time!

Tahzeeb Fatima

I was amazed by the ease and speed of…
I was amazed by the ease and speed of services. Wasn’t expecting it to be so quick. My case was solved and I got paid in less than a month Wow 😮 Very happy 😊

Mrs Verica Stojanovic

A Company that you could trust one…
A Company that you could trust one hundred percent! They promise and they do it!!!

Bahamas Bahrain

Quick to get back to you if something…
Quick to get back to you if something is missing. Actually fulfills requests as promised.

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