Delayed flight compensation when delayed at Donetsk International Airport

Donetsk International Airport (DOK) is located in Donetsk, Ukraine. The rights of passengers departing from this airport are protected by EU air passenger rights outlined by Regulation (EC) No 261/2004. They guarantee you the right to receive anywhere from €250 to €600 in compensation from an airline if your flight was cancelled, delayed or you were denied boarding your flight.

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What you should know about claiming compensation for a disrupted flight with Ifdelayed

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Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

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What to do if my flight was delayed or cancelled at Donetsk International Airport?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay or cancellation.
Don’t sign anything or accept any offers which might waive your air passenger rights.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed or cancelled flight when departing from Donetsk International Airport?

You can get compensated if:

Your flight reservation was confirmed.
You arrived at your final destination more than 3 hours late.
If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
The airline informed you about the flight cancellation less than 14 days before departure.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).

Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1,500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal EU flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours	>2 – 3 hours	3 – 4 hours	Over 4 hours	>Never arrived	Flight distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km – 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

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Flexible partner
We recommend partnering with Ifdelayed. They offer flexible commission payments and they’re a great company to work with overall. Ifdelayed has a great, friendly team that’s always ready to help if you have questions. They offer a useful service that our clients greatly benefit from.

Abby

Great service
Great service! My flight was delayed and they helped me get my compensation! Very reliable!

Padam

Best service
Best service. I would not have known about the compension without ifdelayed. Thanks

Hossein (Mr) Salimi

My flight had delayed once and I used…
My flight had delayed once and I used TRS travelright. It was really amazing experience. Fast and easy.

Sachin Chaudhary

The have a very simple and efficient…
The have a very simple and efficient method for claim settlement. Really appreciate their help for my claim.

Fredrik

Quick, smooth and very supportive.
Quick, smooth and very supportive. Even though I could fight the airline myself (and have done so in the past) Ifdelayed made it so much easier and totally worth the cost!

Håkan Emilsson

Excellent service
Excellent service! You did a great job!

Per Nilson

Very reliable!
Very reliable!

Bahlbi

Great service
I got nice, fast and reliable help when when my flight with Lufthansa was delayed.
Good job guys.

Petra

Very good job
Very good job! I got my compensation. Thank you! I’ll use ifdelayed again.

Tahzeeb Fatima

I was amazed by the ease and speed of…
I was amazed by the ease and speed of services. Wasn’t expecting it to be so quick. My case was solved and I got paid in less than a month Wow 😮 Very happy 😊

Alla Dorodny

A great service helped me get…
A great service helped me get compensated

Kai Tapper

They got me my Money back!
It took them around 6 months to do it but it was worth the wait.
Just got a reply that they managed to get me 600£ back.
To know that someone out there was willing to go help the ones who can’t do this themselves for a small fee. It’s very comforting.
Now i know i can rely on someone if there’s delays in the future!

Marcus Ekelund

Good service
I used Ifdelayed after my family was stranded on a small airport in South France. They handled everything smoothly and even sued in court. In the end I got all the money I was supposed to get..

Matt

Money in the bank…
Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Mattias

Very fast and reliable – Recommend!!
Very fast (couple of weeks). Only a few tasks for me as a customer to perform. Money in the bank – Top class!

Andris

Very good efficient service
Very good efficient service, my boss suggested to use ifdelayed.com. First I thought I will try myself. Failed. Then gave to specialists and res
ult was very good as expected.

Ruotsalainen Jonas säästi 720€
We´re happy we bought Ifdelayed Premium annual plan. My family and I received €2400 for a delayed flight from New York recently and we got to keep 100% of the commission thanks to Ifldelayed Premium.

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