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ZestAir flight delay compensation

ZestAir (Z2) is an airline based in Philippines. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against ZestAir and get anywhere from €250 to €600 in compensation.

Watch the video about delayed flight compensation
4.8 out of 5
Founded in Sweden
Less than 1 hour
More than 5 hours

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled when travelling with ZestAir?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay or cancellation.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed or cancelled ZestAir flight?

You can get compensated if:

  • Your flight reservation was confirmed.
  • You arrived at your final destination more than 3 hours late.
  • If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
  • The airline informed you about the flight cancellation less than 14 days before departure.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delayMore than a 4-hour delayNever arrivedFlight distance
€250€250€2501,500 km or less
€400€400€400Internal EU flights more than 1,500 km
€400€400€400Non-internal EU flights 1,500-3,500 km
€300€600€600Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours2 – 3 hours3 – 4 hoursOver 4 hoursNever arrivedFlight distance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km – 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

TOP questions for ZestAir compensation

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Find more answers here

Meet our users

548 Reviews 4.8/5 TrustScore
Pedro

Goos service

Great work. I would rise to five stars if the web site were more user friendly. It doesn´t allow to edit the claims

Maja Eppley

Really helped us during a stressful…

Really helped us during a stressful time!

Kai Tapper

They got me my Money back!

It took them around 6 months to do it but it was worth the wait.
Just got a reply that they managed to get me 600£ back.

To know that someone out there was willing to go help the ones who can’t do this themselves for a small fee. It’s very comforting.

Now i know i can rely on someone if there’s delays in the future!

Kenneth Dia

GREAT Experience

lovely experience!

sead

I had a delayed flight with Thomas Cook…

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Matt

Money in the bank…

Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

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Quick service and overall smooth

The overall process was easy and effective.

Naila Mackie

Excellent service

Excellent service. Will use IfDelayed another time also.

Anna, UVET

Reliable service

Great and reliable service that has helped thousands of our customers get compensation in a quick and smooth way.

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Sachin Chaudhary

The have a very simple and efficient…

The have a very simple and efficient method for claim settlement. Really appreciate their help for my claim.

Bahlbi

Great service

I got nice, fast and reliable help when when my flight with Lufthansa was delayed.
Good job guys.

Hossein (Mr) Salimi

My flight had delayed once and I used…

My flight had delayed once and I used TRS travelright. It was really amazing experience. Fast and easy.

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Very fast and easy

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Excellent service

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Maecel Ayivi

Amazing service

Amazing service. Quick response, and very good custumers understanding. I was really pleased.

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