Volaris flight delay compensation

Volaris (Y4) is an airline based in Mexico. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Volaris and get anywhere from €250 to €600 in compensation.

Watch the video about delayed flight compensation

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Founded in Sweden

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled when travelling with Volaris?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay or cancellation.
Don’t sign anything or accept any offers which might waive your air passenger rights.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed or cancelled Volaris flight?

You can get compensated if:

Your flight reservation was confirmed.
You arrived at your final destination more than 3 hours late.
If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
The airline informed you about the flight cancellation less than 14 days before departure.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).

Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1,500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours	2 – 3 hours	3 – 4 hours	Over 4 hours	Never arrived	Flight distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km – 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Meet our users

440 Reviews 4.7/5 TrustScore

Kai Tapper

They got me my Money back!
It took them around 6 months to do it but it was worth the wait.
Just got a reply that they managed to get me 600£ back.
To know that someone out there was willing to go help the ones who can’t do this themselves for a small fee. It’s very comforting.
Now i know i can rely on someone if there’s delays in the future!

Maija

Taking care of your case
There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.

Kenneth Dia

GREAT Experience
lovely experience!

marina mariani

Incredible servive
I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy

Hossein (Mr) Salimi

My flight had delayed once and I used…
My flight had delayed once and I used TRS travelright. It was really amazing experience. Fast and easy.

Fredrik

Quick, smooth and very supportive.
Quick, smooth and very supportive. Even though I could fight the airline myself (and have done so in the past) Ifdelayed made it so much easier and totally worth the cost!

ISAACK KIBET KWAMBAI

They kept their word
They kept their word, after i send them all the documents, their processing and constant updates was so nice, it took a little than i expected before they send me the reimburse

Marcus Ekelund

Good service
I used Ifdelayed after my family was stranded on a small airport in South France. They handled everything smoothly and even sued in court. In the end I got all the money I was supposed to get..

George Meskheli

I totally recommend this company
It took about 5 months to solve the issue and get the refund. It would have been better if I were updated about the development of my case more frequently by the company…

جوناس و خانواده اش 720 یورو پس انداز کردند
ما خوشحالیم که برنامه سالانه Ifdelayed Premium را خریده ایم. من و خانواده ام به تازگی 2400 یورو برای تأخیر در پرواز از نیویورک دریافت کردیم و ما به لطف Ifldelayed Premium توانستیم 100 فیصد خسارت را برای خود نگه داریم.

Anton

👍👍👍
Great sercice, easy to use. Highly recommended.

Petra

Very good job
Very good job! I got my compensation. Thank you! I’ll use ifdelayed again.

Ingela Wolf-Holmquist

I’m so happy
I’m so happy, excellent work, thanks a lot❤️

johan

14 days from start to money in the…
14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again – for sure I will. Without doubt.

Bahlbi

Great service
I got nice, fast and reliable help when when my flight with Lufthansa was delayed.
Good job guys.

Per Nilson

Very reliable!
Very reliable!

kund

Tank you very much
Tank you very much, I got my compensation.

Pedro

Goos service
Great work. I would rise to five stars if the web site were more user friendly. It doesn´t allow to edit the claims

Read all 440 TrustPilot reviews (Excellent)

Volaris flight delay compensation

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim is easy

We will take care of everything

What to do if my flight was delayed or cancelled when travelling with Volaris?

Can I get compensated for a delayed or cancelled Volaris flight?

What amount of compensation can I expect for a delayed flight?

What amount of compensation can I expect for a cancelled flight?

TOP questions for Volaris compensation

Meet our users