Thomas Cook Airlines flight delay compensation

Thomas Cook Airlines (MT) is an airline based in United Kingdom. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from or arriving in the EU, then you can file a compensation claim against Thomas Cook Airlines and get anywhere from €250 to €600 in compensation.

Watch the video about delayed flight compensation

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Founded in Sweden

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled when travelling with Thomas Cook Airlines?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay or cancellation.
Don’t sign anything or accept any offers which might waive your air passenger rights.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed or cancelled Thomas Cook Airlines flight?

You can get compensated if:

Your flight reservation was confirmed.
You arrived at your final destination more than 3 hours late.
If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
The airline informed you about the flight cancellation less than 14 days before departure.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).

Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1,500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours	2 – 3 hours	3 – 4 hours	Over 4 hours	Never arrived	Flight distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km – 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Meet our users

548 Reviews 4.8/5 TrustScore

kund

Tank you very much
Tank you very much, I got my compensation.

marina mariani

Incredible servive
I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy

Spyke Schumacher

Super easy
Super easy. Will use again!

Anders Parsberger

Professional, fast and efficient.
When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.
Professional, fast and efficient.

Andris

Very good efficient service
Very good efficient service, my boss suggested to use ifdelayed.com. First I thought I will try myself. Failed. Then gave to specialists and res
ult was very good as expected.

Philip

Travel reimbursement
The service was professional and ifdelayed delivered the best result possible. Also the communication with the customer support was on-point. The company is highly recommendable.

Astrid Fredriksson

I am very impressed by the way…
I am very impressed by the way Ifdelayed is handling this.
Quick handling of our case. Nice contact and personal service.
Very pleased with everything.

Jonas H

Succeeded
Succeeded, but took a while though

Johanna Burenius

Really good
Really good experience, recommend it!

Matt

Money in the bank…
Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Jonas

Amazing service – Thanks ifdelayed
I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!

Victor Thorsell

Excellent service
Very satisfied with the help we get!

Jonas och hans familj sparade 7.682 kr
Vi är så glada över att vi köpt Ifdelayed Premium. Min familj fick ut 25.824 kr för en försenad flight från New York i somras och tack vare vårt medlemskap fick vi behålla 100% av ersättningen själva.

Fredrik

Quick, smooth and very supportive.
Quick, smooth and very supportive. Even though I could fight the airline myself (and have done so in the past) Ifdelayed made it so much easier and totally worth the cost!

MBF

Simple, efficient , quick
this is the third time I am using Ifdelayed , very happy with them but seems I have to use a different Airline as I had 3 cancleed flight in last 2 years with them !

Gloria Hernandez Grejalde

Reliable travel consult
Efficient and accommodating, they are quick to respond to queries. A reliable travel concerns consult.

Somia Tayyaba

Good
I got my claim very quickly.

Terje

Made me aware of that I could get…
Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.

Read all 548 TrustPilot reviews (Excellent)

Thomas Cook Airlines flight delay compensation

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim is easy

We will take care of everything

What to do if my flight was delayed or cancelled when travelling with Thomas Cook Airlines?

Can I get compensated for a delayed or cancelled Thomas Cook Airlines flight?

What amount of compensation can I expect for a delayed flight?

What amount of compensation can I expect for a cancelled flight?

TOP questions for Thomas Cook Airlines compensation

Meet our users