SriwijayaAir flight delay compensation

SriwijayaAir (SJ) is an airline based in Indonesia. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against SriwijayaAir and get anywhere from €250 to €600 in compensation.

Watch the video about delayed flight compensation

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What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled when travelling with SriwijayaAir?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay or cancellation.
Don’t sign anything or accept any offers which might waive your air passenger rights.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed or cancelled SriwijayaAir flight?

You can get compensated if:

Your flight reservation was confirmed.
You arrived at your final destination more than 3 hours late.
If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
The airline informed you about the flight cancellation less than 14 days before departure.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).

Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1,500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours	2 – 3 hours	3 – 4 hours	Over 4 hours	Never arrived	Flight distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km – 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

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Håkan Emilsson

Excellent service
Excellent service! You did a great job!

Jimmy Hellberg

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Easy as one two three!

Mattias

Very fast and reliable – Recommend!!
Very fast (couple of weeks). Only a few tasks for me as a customer to perform. Money in the bank – Top class!

MBF

Simple, efficient , quick
this is the third time I am using Ifdelayed , very happy with them but seems I have to use a different Airline as I had 3 cancleed flight in last 2 years with them !

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When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.
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Very good professional help!

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Somia Tayyaba

Good
I got my claim very quickly.

Armina A

Best service. Best employees. Highly recommended!
My sisters and i flew with Norwegian and they didn’t gave us the delayed flight compensation. Really bad service if you asked me. But thanks to IF Delayed who helped us and got the compensation we deserved.

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Valborg Christina

Very satisfied with you!
Very satisfied with you!! I am so happy with the compensation!!

Bahlbi

Great service
I got nice, fast and reliable help when when my flight with Lufthansa was delayed.
Good job guys.

Maecel Ayivi

Amazing service
Amazing service. Quick response, and very good custumers understanding. I was really pleased.

Abby

Great service
Great service! My flight was delayed and they helped me get my compensation! Very reliable!

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Reliable travel consult
Efficient and accommodating, they are quick to respond to queries. A reliable travel concerns consult.

Bahamas Bahrain

Quick to get back to you if something…
Quick to get back to you if something is missing. Actually fulfills requests as promised.

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Very fast and easy
Very fast and easy. Money on my account for less than 1 week.

Read all 548 TrustPilot reviews (Excellent)

SriwijayaAir flight delay compensation

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim is easy

We will take care of everything

What to do if my flight was delayed or cancelled when travelling with SriwijayaAir?

Can I get compensated for a delayed or cancelled SriwijayaAir flight?

What amount of compensation can I expect for a delayed flight?

What amount of compensation can I expect for a cancelled flight?

TOP questions for SriwijayaAir compensation

Meet our users