SriwijayaAir (SJ) is an airline based in Indonesia. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against SriwijayaAir and get anywhere from €250 to €600 in compensation.
Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.
You won’t have to deal with the airline directly as we will take care of everything for you.
You can get compensated if:
Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.
| 3 to 4-hour delay | More than a 4-hour delay | Never arrived | Flight distance |
|---|---|---|---|
| €250 | €250 | €250 | 1,500 km or less |
| €400 | €400 | €400 | Internal EU flights more than 1,500 km |
| €400 | €400 | €400 | Non-internal EU flights 1,500-3,500 km |
| €300 | €600 | €600 | Non-internal flights more than 3,500 km |
Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.
| Under 2 hours | 2 – 3 hours | 3 – 4 hours | Over 4 hours | Never arrived | Flight distance |
|---|---|---|---|---|---|
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km – 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
EwaExcellent service
Excellent service
I am very, very satisfied with the service! It took only three weeks from claim sent until the compensation was in my account. I really recommend Ifdelayed.com.
Spyke SchumacherSuper easy
Super easy. Will use again!
Armina ABest service. Best employees. Highly recommended!
My sisters and i flew with Norwegian and they didn’t gave us the delayed flight compensation. Really bad service if you asked me. But thanks to IF Delayed who helped us and got the compensation we deserved.
TerjeMade me aware of that I could get…
Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.
Bahamas BahrainQuick to get back to you if something…
Quick to get back to you if something is missing. Actually fulfills requests as promised.
Kenneth DiaGREAT Experience
lovely experience!
johan14 days from start to money in the…
14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again – for sure I will. Without doubt.
Claimcompanies.comReliable partner
Idelayed has smooth communication and quite PRO tools for customers traffic and performances. Full transparency and motivated team. Highly recommended!
FredrikQuick, smooth and very supportive.
Quick, smooth and very supportive. Even though I could fight the airline myself (and have done so in the past) Ifdelayed made it so much easier and totally worth the cost!
ISAACK KIBET KWAMBAIThey kept their word
They kept their word, after i send them all the documents, their processing and constant updates was so nice, it took a little than i expected before they send me the reimburse
Kai TapperThey got me my Money back!
It took them around 6 months to do it but it was worth the wait.
Just got a reply that they managed to get me 600£ back.To know that someone out there was willing to go help the ones who can’t do this themselves for a small fee. It’s very comforting.
Now i know i can rely on someone if there’s delays in the future!
PetraVery good job
Very good job! I got my compensation. Thank you! I’ll use ifdelayed again.
Rune HalvorsenAfter some weeks an amount money…
After some weeks an amount money recived 🙂👍
Jimmy HellbergEasy as one two three!
Easy as one two three!
Somia TayyabaGood
I got my claim very quickly.
RasmusFast and easy
Fast and easy – money on my account in less than 2 weeks.
Sophie LVery good!
No complications, everything when smooth and without any hard work for yourself! They just fix. Really good help!
Victor ThorsellExcellent service
Very satisfied with the help we get!
