Spring Airlines flight delay compensation

Spring Airlines (9S) is an airline based in China. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Spring Airlines and get anywhere from €250 to €600 in compensation.

Watch the video about delayed flight compensation

4.7 out of 5

Founded in Sweden

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled when travelling with Spring Airlines?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay or cancellation.
Don’t sign anything or accept any offers which might waive your air passenger rights.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed or cancelled Spring Airlines flight?

You can get compensated if:

Your flight reservation was confirmed.
You arrived at your final destination more than 3 hours late.
If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
The airline informed you about the flight cancellation less than 14 days before departure.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).

Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1,500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours	2 – 3 hours	3 – 4 hours	Over 4 hours	Never arrived	Flight distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km – 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Meet our users

440 Reviews 4.7/5 TrustScore

Johan Holmstrand

Very good
Very good. We just waited And you did the job.

Kai Tapper

They got me my Money back!
It took them around 6 months to do it but it was worth the wait.
Just got a reply that they managed to get me 600£ back.
To know that someone out there was willing to go help the ones who can’t do this themselves for a small fee. It’s very comforting.
Now i know i can rely on someone if there’s delays in the future!

kund

Tank you very much
Tank you very much, I got my compensation.

Constance Inju Tendoh

Excellent company
They did an excellent job and I was well pleased. I would recommend them without any hesitation.

Jonas

Amazing service – Thanks ifdelayed
I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!

Maecel Ayivi

Amazing service
Amazing service. Quick response, and very good custumers understanding. I was really pleased.

Jonas och hans familj sparade 7.682 kr
Vi är så glada över att vi köpt Ifdelayed Premium. Min familj fick ut 25.824 kr för en försenad flight från New York i somras och tack vare vårt medlemskap fick vi behålla 100% av ersättningen själva.

Malin

Thank you!
Great service by highly competent personel. Thank you for your work!!

Abby

Great service
Great service! My flight was delayed and they helped me get my compensation! Very reliable!

Naila Mackie

Excellent service
Excellent service. Will use IfDelayed another time also.

Karl-Erik Danielsson

Overall decent and swift service
Overall decent and swift service – not much to complain about.

Anita Saugen

Very fast and easy
Very fast and easy. Money on my account for less than 1 week.

Matt

Money in the bank…
Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Hossein (Mr) Salimi

My flight had delayed once and I used…
My flight had delayed once and I used TRS travelright. It was really amazing experience. Fast and easy.

Martin Vigerland

Excellent service
Excellent service! Would never have been able to get money back without them.

Faisal Al-Safi

Quick service and overall smooth
The overall process was easy and effective.

George Meskheli

I totally recommend this company
It took about 5 months to solve the issue and get the refund. It would have been better if I were updated about the development of my case more frequently by the company…

Anders Parsberger

Professional, fast and efficient.
When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.
Professional, fast and efficient.

Read all 440 TrustPilot reviews (Excellent)

Spring Airlines flight delay compensation

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim is easy

We will take care of everything

What to do if my flight was delayed or cancelled when travelling with Spring Airlines?

Can I get compensated for a delayed or cancelled Spring Airlines flight?

What amount of compensation can I expect for a delayed flight?

What amount of compensation can I expect for a cancelled flight?

TOP questions for Spring Airlines compensation

Meet our users