ScatAir flight delay compensation

ScatAir (DV) is an airline based in Kazakhstan. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against ScatAir and get anywhere from €250 to €600 in compensation.

Watch the video about delayed flight compensation
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Founded in Sweden
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What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.


What to do if my flight was delayed or cancelled when travelling with ScatAir?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay or cancellation.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed or cancelled ScatAir flight?

You can get compensated if:

  • Your flight reservation was confirmed.
  • You arrived at your final destination more than 3 hours late.
  • If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
  • The airline informed you about the flight cancellation less than 14 days before departure.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delayMore than a 4-hour delayNever arrivedFlight distance
€250€250€2501,500 km or less
€400€400€400Internal EU flights more than 1,500 km
€400€400€400Non-internal EU flights 1,500-3,500 km
€300€600€600Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours2 – 3 hours3 – 4 hoursOver 4 hoursNever arrivedFlight distance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km – 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

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Anna, UVET

Reliable service

Great and reliable service that has helped thousands of our customers get compensation in a quick and smooth way.

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Anders Parsberger

Professional, fast and efficient.

When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.

Professional, fast and efficient.

Thomas

Thanks IFdelayed excellent Work.

Thanks IFdelayed excellent Work.

Handelsbanken

Value to our customers

Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

MBF

Simple, efficient , quick

this is the third time I am using Ifdelayed , very happy with them but seems I have to use a different Airline as I had 3 cancleed flight in last 2 years with them !

marina mariani

Incredible servive

I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy

Jonas

Amazing service – Thanks ifdelayed

I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!

sead

I had a delayed flight with Thomas Cook…

I had a delayed flight with Thomas Cook and got full refund with the help of ifdelayed. I can really recommend their service, smooth, and straightforward use,

Philip

Travel reimbursement

The service was professional and ifdelayed delivered the best result possible. Also the communication with the customer support was on-point. The company is highly recommendable.

Richard Larson

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Ann

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Malin

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Hossein (Mr) Salimi

My flight had delayed once and I used…

My flight had delayed once and I used TRS travelright. It was really amazing experience. Fast and easy.

johan

14 days from start to money in the…

14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again – for sure I will. Without doubt.

Matt

Money in the bank…

Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Maija

Taking care of your case

There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.

Gunilla Carlson

Fast response and easy to use.

Fast response and easy to use