Garuda Indonesia flight delay compensation

Garuda Indonesia (GA) is an airline based in Indonesia. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Garuda Indonesia and get anywhere from €250 to €600 in compensation.

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What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled when travelling with Garuda Indonesia?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay or cancellation.
Don’t sign anything or accept any offers which might waive your air passenger rights.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed or cancelled Garuda Indonesia flight?

You can get compensated if:

Your flight reservation was confirmed.
You arrived at your final destination more than 3 hours late.
If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
The airline informed you about the flight cancellation less than 14 days before departure.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).

Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1,500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours	2 – 3 hours	3 – 4 hours	Over 4 hours	Never arrived	Flight distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km – 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

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Gloria Hernandez Grejalde

Reliable travel consult
Efficient and accommodating, they are quick to respond to queries. A reliable travel concerns consult.

Håkan Ottosson

I was very conveniently contacted by…
I was very conveniently contacted by Ifdelayed after I experienced a cancelled flight. I wasn’t aware that I could get compensation, so I was positively surprised.
It’s surely quicker to handle this through Ifdelayed.com than to figure out how to do the claim yourself.

Victor Thorsell

Excellent service
Very satisfied with the help we get!

Jonas H

Succeeded
Succeeded, but took a while though

Flight Advisor

Great service
Ifdelayed offers an easy way for people to claim compensation.They help passengers avoid the time-consuming and frustrating process of dealing with the airlines directly. We are proud to be partners with this company as it offers our clients a useful service that they can trust.

Mats Walus

What a great service!
What a great service!

Ruotsalainen Jonas säästi 720€
We´re happy we bought Ifdelayed Premium annual plan. My family and I received €2400 for a delayed flight from New York recently and we got to keep 100% of the commission thanks to Ifldelayed Premium.

Valborg Christina

Very satisfied with you!
Very satisfied with you!! I am so happy with the compensation!!

Petra

Very good job
Very good job! I got my compensation. Thank you! I’ll use ifdelayed again.

Ingela Wolf-Holmquist

I’m so happy
I’m so happy, excellent work, thanks a lot❤️

Constance Inju Tendoh

Excellent company
They did an excellent job and I was well pleased. I would recommend them without any hesitation.

Ann

Trustpilot. Your friendly service!
Very helpful, trustable and super realiable service. It’s very seldom that you find a great service as this nowadays. 👍🏻👍🏻👍🏻👍🏻👍🏻

Matt

Money in the bank…
Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Pedro

Goos service
Great work. I would rise to five stars if the web site were more user friendly. It doesn´t allow to edit the claims

Philip

Travel reimbursement
The service was professional and ifdelayed delivered the best result possible. Also the communication with the customer support was on-point. The company is highly recommendable.

Anita Saugen

Very fast and easy
Very fast and easy. Money on my account for less than 1 week.

Raia Al-taie

Very good professional help!
Very good professional help!

Johan Holmstrand

Very good
Very good. We just waited And you did the job.

Read all 548 TrustPilot reviews (Excellent)

Garuda Indonesia flight delay compensation

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim is easy

We will take care of everything

What to do if my flight was delayed or cancelled when travelling with Garuda Indonesia?

Can I get compensated for a delayed or cancelled Garuda Indonesia flight?

What amount of compensation can I expect for a delayed flight?

What amount of compensation can I expect for a cancelled flight?

TOP questions for Garuda Indonesia compensation

Meet our users