Firefly (FY) is an airline based in Malaysia. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Firefly and get anywhere from €250 to €600 in compensation.
Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.
You won’t have to deal with the airline directly as we will take care of everything for you.
You can get compensated if:
Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.
| 3 to 4-hour delay | More than a 4-hour delay | Never arrived | Flight distance |
|---|---|---|---|
| €250 | €250 | €250 | 1,500 km or less |
| €400 | €400 | €400 | Internal EU flights more than 1,500 km |
| €400 | €400 | €400 | Non-internal EU flights 1,500-3,500 km |
| €300 | €600 | €600 | Non-internal flights more than 3,500 km |
Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.
| Under 2 hours | 2 – 3 hours | 3 – 4 hours | Over 4 hours | Never arrived | Flight distance |
|---|---|---|---|---|---|
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km – 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Gal Roitmanthe legal crew are very professional…
the legal crew are very professional and the replay fast.
Alla DorodnyA great service helped me get…
A great service helped me get compensated
Maja EppleyReally helped us during a stressful…
Really helped us during a stressful time!
TerjeMade me aware of that I could get…
Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.
Tina AxelssonI got quick and very helpful assistance…
I got quick and very helpful assistance when I got delayed.
Kenneth DiaGREAT Experience
lovely experience!
Sophie LVery good!
No complications, everything when smooth and without any hard work for yourself! They just fix. Really good help!
ÅsaSmooth and comfortable
Smooth and comfortable, I got more than expected back
Somia TayyabaGood
I got my claim very quickly.
Håkan OttossonI was very conveniently contacted by…
I was very conveniently contacted by Ifdelayed after I experienced a cancelled flight. I wasn’t aware that I could get compensation, so I was positively surprised.
It’s surely quicker to handle this through Ifdelayed.com than to figure out how to do the claim yourself.
AnnTrustpilot. Your friendly service!
Very helpful, trustable and super realiable service. It’s very seldom that you find a great service as this nowadays. 👍🏻👍🏻👍🏻👍🏻👍🏻
NewWorld FlightsFriendly team
Ifdelayed has a friendly and, above all, motivated team that’s eager to make it in the flight claiming industry. They offer a flexible payment system, and a lot more so working with them is easy. We very much recommend Ifdelayed.
Spyke SchumacherSuper easy
Super easy. Will use again!
Kate The GreatI’m happy that I used the services of IFDELAYED
I’m happy that I used the services of IFDELAYED even though I couldn’t receive the full compensation due to “capacity issues in Germany and many other countries in the EU”. Nevertheless my additional expenses like hotel and transfer were paid for as well. I would definitely recommend this company if you have any kind of issues with your flight.
MalinThank you!
Great service by highly competent personel. Thank you for your work!!
Anita SaugenVery fast and easy
Very fast and easy. Money on my account for less than 1 week.
MaijaTaking care of your case
There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.
Gunilla CarlsonFast response and easy to use.
Fast response and easy to use
