Firefly (FY) is an airline based in Malaysia. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Firefly and get anywhere from €250 to €600 in compensation.
Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.
You won’t have to deal with the airline directly as we will take care of everything for you.
You can get compensated if:
Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.
| 3 to 4-hour delay | More than a 4-hour delay | Never arrived | Flight distance |
|---|---|---|---|
| €250 | €250 | €250 | 1,500 km or less |
| €400 | €400 | €400 | Internal EU flights more than 1,500 km |
| €400 | €400 | €400 | Non-internal EU flights 1,500-3,500 km |
| €300 | €600 | €600 | Non-internal flights more than 3,500 km |
Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.
| Under 2 hours | 2 – 3 hours | 3 – 4 hours | Over 4 hours | Never arrived | Flight distance |
|---|---|---|---|---|---|
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km – 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
JonasAmazing service – Thanks ifdelayed
I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!
Victor ThorsellExcellent service
Very satisfied with the help we get!
Naila MackieExcellent service
Excellent service. Will use IfDelayed another time also.
Johan HolmstrandVery good
Very good. We just waited And you did the job.
Gabriel JensenIncredible
Incredible, it took 3 months but it was all worth it. Thank you so much!
Hossein (Mr) SalimiMy flight had delayed once and I used…
My flight had delayed once and I used TRS travelright. It was really amazing experience. Fast and easy.
Martin ÖstbergSmooth
Very smooth service, like it!
Per NilsonVery reliable!
Very reliable!
marina marianiIncredible servive
I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy
Maja EppleyReally helped us during a stressful…
Really helped us during a stressful time!
TheepanVery Good Service
It was fast and trustable
Håkan EmilssonExcellent service
Excellent service! You did a great job!
Flight AdvisorGreat service
Ifdelayed offers an easy way for people to claim compensation.They help passengers avoid the time-consuming and frustrating process of dealing with the airlines directly. We are proud to be partners with this company as it offers our clients a useful service that they can trust.
Tahzeeb FatimaI was amazed by the ease and speed of…
I was amazed by the ease and speed of services. Wasn’t expecting it to be so quick. My case was solved and I got paid in less than a month Wow 😮 Very happy 😊
AbbyGreat service
Great service! My flight was delayed and they helped me get my compensation! Very reliable!
George MeskheliI totally recommend this company
It took about 5 months to solve the issue and get the refund. It would have been better if I were updated about the development of my case more frequently by the company…
Rune HalvorsenAfter some weeks an amount money…
After some weeks an amount money recived 🙂👍
ISAACK KIBET KWAMBAIThey kept their word
They kept their word, after i send them all the documents, their processing and constant updates was so nice, it took a little than i expected before they send me the reimburse
