Daallo Airlines flight delay compensation

Daallo Airlines (D3) is an airline based in Djibouti. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Daallo Airlines and get anywhere from €250 to €600 in compensation.

Watch the video about delayed flight compensation
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What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.


What to do if my flight was delayed or cancelled when travelling with Daallo Airlines?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay or cancellation.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed or cancelled Daallo Airlines flight?

You can get compensated if:

  • Your flight reservation was confirmed.
  • You arrived at your final destination more than 3 hours late.
  • If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
  • The airline informed you about the flight cancellation less than 14 days before departure.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay More than a 4-hour delay Never arrived Flight distance
€250 €250 €250 1,500 km or less
€400 €400 €400 Internal EU flights more than 1,500 km
€400 €400 €400 Non-internal EU flights 1,500-3,500 km
€300 €600 €600 Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours 2 – 3 hours 3 – 4 hours Over 4 hours Never arrived Flight distance
€125 €250 €250 €250 €250 All flights 1,500 km or less
€200 €200 €400 €400 €400 Internal EU flights over 1,500 km
€200 €200 €400 €400 €400 Non-internal EU flights 1,500 km – 3,500 km
€300 €300 €300 €600 €600 Non-internal EU flights over 3,500 km

Meet our users

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Maija

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There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.

Martin Vigerland

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Excellent service! Would never have been able to get money back without them.

Padam

Best service

Best service. I would not have known about the compension without ifdelayed. Thanks

Ewa

Excellent service

Excellent service

I am very, very satisfied with the service! It took only three weeks from claim sent until the compensation was in my account. I really recommend Ifdelayed.com.

Jonas H

Succeeded

Succeeded, but took a while though

Handelsbanken

Value to our customers

Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

Matt

Money in the bank…

Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Martin Östberg

Smooth

Very smooth service, like it!

johan

14 days from start to money in the…

14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again – for sure I will. Without doubt.

Anita Saugen

Very fast and easy

Very fast and easy. Money on my account for less than 1 week.

Pedro

Goos service

Great work. I would rise to five stars if the web site were more user friendly. It doesn´t allow to edit the claims

Gloria Hernandez Grejalde

Reliable travel consult

Efficient and accommodating, they are quick to respond to queries. A reliable travel concerns consult.

Faisal Al-Safi

Quick service and overall smooth

The overall process was easy and effective.

Bahamas Bahrain

Quick to get back to you if something…

Quick to get back to you if something is missing. Actually fulfills requests as promised.

Spyke Schumacher

Super easy

Super easy. Will use again!

Kenneth Dia

GREAT Experience

lovely experience!

Mats Walus

What a great service!

What a great service!

Constance Inju Tendoh

Excellent company

They did an excellent job and I was well pleased. I would recommend them without any hesitation.