Cubana de Aviaci flight delay compensation

Cubana de Aviaci (CU) is an airline based in Cuba. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Cubana de Aviaci and get anywhere from €250 to €600 in compensation.

Watch the video about delayed flight compensation
4.7 out of 5
Founded in Sweden
Less than 1 hour
More than 5 hours

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.


What to do if my flight was delayed or cancelled when travelling with Cubana de Aviaci?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay or cancellation.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed or cancelled Cubana de Aviaci flight?

You can get compensated if:

  • Your flight reservation was confirmed.
  • You arrived at your final destination more than 3 hours late.
  • If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
  • The airline informed you about the flight cancellation less than 14 days before departure.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay More than a 4-hour delay Never arrived Flight distance
€250 €250 €250 1,500 km or less
€400 €400 €400 Internal EU flights more than 1,500 km
€400 €400 €400 Non-internal EU flights 1,500-3,500 km
€300 €600 €600 Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours 2 – 3 hours 3 – 4 hours Over 4 hours Never arrived Flight distance
€125 €250 €250 €250 €250 All flights 1,500 km or less
€200 €200 €400 €400 €400 Internal EU flights over 1,500 km
€200 €200 €400 €400 €400 Non-internal EU flights 1,500 km – 3,500 km
€300 €300 €300 €600 €600 Non-internal EU flights over 3,500 km

Meet our users

440 Reviews 4.7/5 TrustScore
Tina Axelsson

I got quick and very helpful assistance…

I got quick and very helpful assistance when I got delayed.

George Meskheli

I totally recommend this company

It took about 5 months to solve the issue and get the refund. It would have been better if I were updated about the development of my case more frequently by the company…

Kenneth Dia

GREAT Experience

lovely experience!

Johan Holmstrand

Very good

Very good. We just waited And you did the job.

Anita Saugen

Very fast and easy

Very fast and easy. Money on my account for less than 1 week.

sead

I had a delayed flight with Thomas Cook…

I had a delayed flight with Thomas Cook and got full refund with the help of ifdelayed. I can really recommend their service, smooth, and straightforward use,

Håkan Emilsson

Excellent service

Excellent service! You did a great job!

Johanna Burenius

Really good

Really good experience, recommend it!

Martin Östberg

Smooth

Very smooth service, like it!

Maecel Ayivi

Amazing service

Amazing service. Quick response, and very good custumers understanding. I was really pleased.

Anders Parsberger

Professional, fast and efficient.

When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.

Professional, fast and efficient.

Faisal Al-Safi

Quick service and overall smooth

The overall process was easy and effective.

Flight Advisor

Great service

Ifdelayed offers an easy way for people to claim compensation.They help passengers avoid the time-consuming and frustrating process of dealing with the airlines directly. We are proud to be partners with this company as it offers our clients a useful service that they can trust.

Åsa

Smooth and comfortable

Smooth and comfortable, I got more than expected back

Gloria Hernandez Grejalde

Reliable travel consult

Efficient and accommodating, they are quick to respond to queries. A reliable travel concerns consult.

Kai Tapper

They got me my Money back!

It took them around 6 months to do it but it was worth the wait.
Just got a reply that they managed to get me 600£ back.

To know that someone out there was willing to go help the ones who can’t do this themselves for a small fee. It’s very comforting.

Now i know i can rely on someone if there’s delays in the future!

Abby

Great service

Great service! My flight was delayed and they helped me get my compensation! Very reliable!

Martin Vigerland

Excellent service

Excellent service! Would never have been able to get money back without them.