Chongqing Airlines flight delay compensation

Chongqing Airlines (OQ) is an airline based in China. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Chongqing Airlines and get anywhere from €250 to €600 in compensation.

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What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.

What to do if my flight was delayed or cancelled when travelling with Chongqing Airlines?

Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
Keep your boarding pass and any other travel documents.
Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
Collect all the necessary documents, such as vouchers and receipts.
Gather all the possible proof of the delay or cancellation.
Don’t sign anything or accept any offers which might waive your air passenger rights.
Use our flight delay compensation calculator to check the amount you might receive and file a claim.

Calculate Compensation

Can I get compensated for a delayed or cancelled Chongqing Airlines flight?

You can get compensated if:

Your flight reservation was confirmed.
You arrived at your final destination more than 3 hours late.
If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
The airline informed you about the flight cancellation less than 14 days before departure.
You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).

Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay	More than a 4-hour delay	Never arrived	Flight distance
€250	€250	€250	1,500 km or less
€400	€400	€400	Internal EU flights more than 1,500 km
€400	€400	€400	Non-internal EU flights 1,500-3,500 km
€300	€600	€600	Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours	2 – 3 hours	3 – 4 hours	Over 4 hours	Never arrived	Flight distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km – 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

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548 Reviews 4.8/5 TrustScore

Johanna Burenius

Really good
Really good experience, recommend it!

Astrid Fredriksson

I am very impressed by the way…
I am very impressed by the way Ifdelayed is handling this.
Quick handling of our case. Nice contact and personal service.
Very pleased with everything.

BlueSky Tourism

Great company to work with
Ifdelayed is a great company to work with. They help our clients when they get delayed at the airport. They have a claim form with user-friendly UI that’s easy to follow when trying to file a claim. Their claim processing times are quick, and they push hard to win every claim.

Maija

Taking care of your case
There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.

Jonas och hans familj sparade 7.682 kr
Vi är så glada över att vi köpt Ifdelayed Premium. Min familj fick ut 25.824 kr för en försenad flight från New York i somras och tack vare vårt medlemskap fick vi behålla 100% av ersättningen själva.

Håkan Emilsson

Excellent service
Excellent service! You did a great job!

Jonas and his family saved €720
We´re happy we bought Ifdelayed Premium annual plan. My family and I received €2400 for a delayed flight from New York recently and we got to keep 100% of the commission thanks to Ifldelayed Premium.

Padam

Best service
Best service. I would not have known about the compension without ifdelayed. Thanks

Tina Axelsson

I got quick and very helpful assistance…
I got quick and very helpful assistance when I got delayed.

Anders Parsberger

Professional, fast and efficient.
When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.
Professional, fast and efficient.

Fredrik

Quick, smooth and very supportive.
Quick, smooth and very supportive. Even though I could fight the airline myself (and have done so in the past) Ifdelayed made it so much easier and totally worth the cost!

Handelsbanken

Value to our customers
Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

Somia Tayyaba

Good
I got my claim very quickly.

ISAACK KIBET KWAMBAI

They kept their word
They kept their word, after i send them all the documents, their processing and constant updates was so nice, it took a little than i expected before they send me the reimburse

Tahzeeb Fatima

I was amazed by the ease and speed of…
I was amazed by the ease and speed of services. Wasn’t expecting it to be so quick. My case was solved and I got paid in less than a month Wow 😮 Very happy 😊

MBF

Simple, efficient , quick
this is the third time I am using Ifdelayed , very happy with them but seems I have to use a different Airline as I had 3 cancleed flight in last 2 years with them !

Anita Saugen

Very fast and easy
Very fast and easy. Money on my account for less than 1 week.

Gal Roitman

the legal crew are very professional…
the legal crew are very professional and the replay fast.

Read all 548 TrustPilot reviews (Excellent)

Chongqing Airlines flight delay compensation

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim is easy

We will take care of everything

What to do if my flight was delayed or cancelled when travelling with Chongqing Airlines?

Can I get compensated for a delayed or cancelled Chongqing Airlines flight?

What amount of compensation can I expect for a delayed flight?

What amount of compensation can I expect for a cancelled flight?

TOP questions for Chongqing Airlines compensation

Meet our users