Asia Wings flight delay compensation

Asia Wings (Y5) is an airline based in Kazakhstan. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Asia Wings and get anywhere from €250 to €600 in compensation.

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What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.


What to do if my flight was delayed or cancelled when travelling with Asia Wings?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay or cancellation.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed or cancelled Asia Wings flight?

You can get compensated if:

  • Your flight reservation was confirmed.
  • You arrived at your final destination more than 3 hours late.
  • If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
  • The airline informed you about the flight cancellation less than 14 days before departure.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay More than a 4-hour delay Never arrived Flight distance
€250 €250 €250 1,500 km or less
€400 €400 €400 Internal EU flights more than 1,500 km
€400 €400 €400 Non-internal EU flights 1,500-3,500 km
€300 €600 €600 Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours 2 – 3 hours 3 – 4 hours Over 4 hours Never arrived Flight distance
€125 €250 €250 €250 €250 All flights 1,500 km or less
€200 €200 €400 €400 €400 Internal EU flights over 1,500 km
€200 €200 €400 €400 €400 Non-internal EU flights 1,500 km – 3,500 km
€300 €300 €300 €600 €600 Non-internal EU flights over 3,500 km

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Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

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BlueSky Tourism

Great company to work with

Ifdelayed is a great company to work with. They help our clients when they get delayed at the airport. They have a claim form with user-friendly UI that’s easy to follow when trying to file a claim. Their claim processing times are quick, and they push hard to win every claim.

Raia Al-taie

Very good professional help!

Very good professional help!

johan

14 days from start to money in the…

14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again – for sure I will. Without doubt.

Kate The Great

I’m happy that I used the services of IFDELAYED

I’m happy that I used the services of IFDELAYED even though I couldn’t receive the full compensation due to “capacity issues in Germany and many other countries in the EU”. Nevertheless my additional expenses like hotel and transfer were paid for as well. I would definitely recommend this company if you have any kind of issues with your flight.

Per Nilson

Very reliable!

Very reliable!

Martin Östberg

Smooth

Very smooth service, like it!

Terje

Made me aware of that I could get…

Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.

Bahlbi

Great service

I got nice, fast and reliable help when when my flight with Lufthansa was delayed.
Good job guys.

Handelsbanken

Value to our customers

Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

Sophie L

Very good!

No complications, everything when smooth and without any hard work for yourself! They just fix. Really good help!

Claimcompanies.com

Reliable partner

Idelayed has smooth communication and quite PRO tools for customers traffic and performances. Full transparency and motivated team. Highly recommended!

Jonas

Amazing service – Thanks ifdelayed

I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!

Padam

Best service

Best service. I would not have known about the compension without ifdelayed. Thanks

marina mariani

Incredible servive

I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy

Somia Tayyaba

Good

I got my claim very quickly.