AirAustral (UU) is an airline based in France. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from or arriving in the EU, then you can file a compensation claim against AirAustral and get anywhere from €250 to €600 in compensation.
Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.
You won’t have to deal with the airline directly as we will take care of everything for you.
You can get compensated if:
Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.
| 3 to 4-hour delay | More than a 4-hour delay | Never arrived | Flight distance |
|---|---|---|---|
| €250 | €250 | €250 | 1,500 km or less |
| €400 | €400 | €400 | Internal EU flights more than 1,500 km |
| €400 | €400 | €400 | Non-internal EU flights 1,500-3,500 km |
| €300 | €600 | €600 | Non-internal flights more than 3,500 km |
Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.
| Under 2 hours | 2 – 3 hours | 3 – 4 hours | Over 4 hours | Never arrived | Flight distance |
|---|---|---|---|---|---|
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km – 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
MaijaTaking care of your case
There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.
Maja EppleyReally helped us during a stressful…
Really helped us during a stressful time!
Gabriel JensenIncredible
Incredible, it took 3 months but it was all worth it. Thank you so much!
Travel BuddyFlexible partner
We recommend partnering with Ifdelayed. They offer flexible commission payments and they’re a great company to work with overall. Ifdelayed has a great, friendly team that’s always ready to help if you have questions. They offer a useful service that our clients greatly benefit from.
FredrikQuick, smooth and very supportive.
Quick, smooth and very supportive. Even though I could fight the airline myself (and have done so in the past) Ifdelayed made it so much easier and totally worth the cost!
Johan HolmstrandVery good
Very good. We just waited And you did the job.
Rune HalvorsenAfter some weeks an amount money…
After some weeks an amount money recived 🙂👍
Jimmy HellbergEasy as one two three!
Easy as one two three!
ÅsaSmooth and comfortable
Smooth and comfortable, I got more than expected back
Martin VigerlandExcellent service
Excellent service! Would never have been able to get money back without them.
Gloria Hernandez GrejaldeReliable travel consult
Efficient and accommodating, they are quick to respond to queries. A reliable travel concerns consult.
George MeskheliI totally recommend this company
It took about 5 months to solve the issue and get the refund. It would have been better if I were updated about the development of my case more frequently by the company…
JonasAmazing service – Thanks ifdelayed
I used ifdelayed for the first time two weeks ago. I filled in the simple form 2minutes while at the airport being delayed. My plane was 5 hours late and me and my family received 18.000 SEK (1.700 euro) in my account just two weeks later , ifdelayed did all the work. Super simple – great service!!
Anna, UVETReliable service
Great and reliable service that has helped thousands of our customers get compensation in a quick and smooth way.
Astrid FredrikssonI am very impressed by the way…
I am very impressed by the way Ifdelayed is handling this.
Quick handling of our case. Nice contact and personal service.
Very pleased with everything.
Karl-Erik DanielssonOverall decent and swift service
Overall decent and swift service – not much to complain about.
Gal Roitmanthe legal crew are very professional…
the legal crew are very professional and the replay fast.
Håkan OttossonI was very conveniently contacted by…
I was very conveniently contacted by Ifdelayed after I experienced a cancelled flight. I wasn’t aware that I could get compensation, so I was positively surprised.
It’s surely quicker to handle this through Ifdelayed.com than to figure out how to do the claim yourself.
