Africa West flight delay compensation

Africa West (FK) is an airline based in Togo. According to Regulation (EC) No 261/2004, if your flight was delayed, cancelled or you were denied boarding your flight when travelling from the EU, then you can file a compensation claim against Africa West and get anywhere from €250 to €600 in compensation.

Watch the video about delayed flight compensation
4.7 out of 5
Founded in Sweden
Less than 1 hour
More than 5 hours

What you should know about claiming compensation for a disrupted flight with Ifdelayed

No win - No fee

Filing a claim with us if free and we will charge only if we get you your compensation. Our commission is 30%.

Filing a claim is easy

Filing out our claim form only takes a few minutes.

We will take care of everything

You won’t have to deal with the airline directly as we will take care of everything for you.


What to do if my flight was delayed or cancelled when travelling with Africa West?

  • Contact the airline staff and ask them to provide you with confirmation that the flight is delayed or cancelled and the reasons behind it in writing.
  • Keep your boarding pass and any other travel documents.
  • Ask the airline staff for food and refreshments if your flight delay takes more than 2 hours.
  • Collect all the necessary documents, such as vouchers and receipts.
  • Gather all the possible proof of the delay or cancellation.
  • Don’t sign anything or accept any offers which might waive your air passenger rights.
  • Use our flight delay compensation calculator to check the amount you might receive and file a claim.
Calculate Compensation

Can I get compensated for a delayed or cancelled Africa West flight?

You can get compensated if:

  • Your flight reservation was confirmed.
  • You arrived at your final destination more than 3 hours late.
  • If you got an alternative flight and arrived at your final destination significantly later than the original flight was planned.
  • The airline informed you about the flight cancellation less than 14 days before departure.
  • You departed from the EU or arrived at an EU airport (when the airline is an EU-based carrier).
  • Your check-in for the flight was on time (usually not less than 45 minutes before the flight).
  • Your flight was less than 3 years ago as many countries have a flight delay application limit that is less than 3 years.
  • The airline is responsible for the delay (the circumstances for the delay were under the airline’s control).
Calculate Compensation

What amount of compensation can I expect for a delayed flight?

Under EU Regulation (EC) No 261/2004, you can get compensation for the flight delay if your arrival time was more than 3 hours late. The compensation amount depends on the flight distance and the length of the delay.

3 to 4-hour delay More than a 4-hour delay Never arrived Flight distance
€250 €250 €250 1,500 km or less
€400 €400 €400 Internal EU flights more than 1,500 km
€400 €400 €400 Non-internal EU flights 1,500-3,500 km
€300 €600 €600 Non-internal flights more than 3,500 km

What amount of compensation can I expect for a cancelled flight?

Under EU Regulation (EC) No 261/2004 you can receive compensation for the flight cancellation if you were informed about the cancellation less than 14 days before departure. The compensation amount depends on the flight distance, the length of the delay, and whether your flight is within the EU or not.

Under 2 hours 2 – 3 hours 3 – 4 hours Over 4 hours Never arrived Flight distance
€125 €250 €250 €250 €250 All flights 1,500 km or less
€200 €200 €400 €400 €400 Internal EU flights over 1,500 km
€200 €200 €400 €400 €400 Non-internal EU flights 1,500 km – 3,500 km
€300 €300 €300 €600 €600 Non-internal EU flights over 3,500 km

Meet our users

388 Reviews 4.7/5 TrustScore
Linda Malmgren

You can really trust IFDELAYED

You can really trust IFDELAYED, top raiting ! Thank’s !

Bahlbi

Great service

I got nice, fast and reliable help when when my flight with Lufthansa was delayed.
Good job guys.

Matt

Money in the bank…

Money in the bank about three months later! My only criticism would be the lack of status updates throughout the process, otherwise top notch.

Richard Larson

Just awesome!

Super easy to use, professional service and money I never would have gotten without Idelayed.

kund

Tank you very much

Tank you very much, I got my compensation.

Somia Tayyaba

Good

I got my claim very quickly.

Anders Parsberger

Professional, fast and efficient.

When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.

Professional, fast and efficient.

Åsa

Smooth and comfortable

Smooth and comfortable, I got more than expected back

Philip

Travel reimbursement

The service was professional and ifdelayed delivered the best result possible. Also the communication with the customer support was on-point. The company is highly recommendable.

Rasmus

Fast and easy

Fast and easy – money on my account in less than 2 weeks.

Travel Buddy

Flexible partner

We recommend partnering with Ifdelayed. They offer flexible commission payments and they’re a great company to work with overall. Ifdelayed has a great, friendly team that’s always ready to help if you have questions. They offer a useful service that our clients greatly benefit from.

Per Nilson

Very reliable!

Very reliable!

Anita Saugen

Very fast and easy

Very fast and easy. Money on my account for less than 1 week.

Sophie L

Very good!

No complications, everything when smooth and without any hard work for yourself! They just fix. Really good help!

Victor Thorsell

Excellent service

Very satisfied with the help we get!

Bahamas Bahrain

Quick to get back to you if something…

Quick to get back to you if something is missing. Actually fulfills requests as promised.

marina mariani

Incredible servive

I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy

Marcus Ekelund

Good service

I used Ifdelayed after my family was stranded on a small airport in South France. They handled everything smoothly and even sued in court. In the end I got all the money I was supposed to get..