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IF DELAYED. GET PAID.
UP TO €600 PER PASSENGER

Sometimes, not everything goes according to plan. Your flight might get delayed, cancelled or overbooked, but you're protected under EU's air passenger rights, which make you eligible to get up to €600 in compensation.
Enforces Regulation (EC) 261
Complies with GDPR
4.7 out of 5
Founded in Sweden
Less than 1 hour
More than 5 hours

How the compensation process works

To start a case with us costs nothing. Just fill out the form (it only takes a few minutes), and you will immediately know if you are entitled to compensation or not.

1. Start your case for free

Claim compensation for flights within the EU up to 6 years ago. Fill out our claim form (it only takes a few minutes) and you will immediately know if you are entitled to compensation or not. Provide us with information such as your departure and arrival destination, whether you had connecting flights, the type of disruption you had, delay time, and so on.

Start your claim

2. We do all the work

Ifdelayed does all the heavy lifting for you. We get in touch with an airline and work out the details to get you your compensation. Usually, this process takes anywhere from 1 to 10 weeks. However, if the airline refuses to compensate you, we can take them to court on your behalf. In this case, the whole process will take longer but rest assured that we won't give up. If the airline accepts the claim or we win the court case, they make a payment to our trust account, and we contact you about transferring it to your account.

See how

3. Get up to €600

Risk-free. No win – no fee. We charge you only if we get you your compensation. Our success fee is 30% regardless of whether we take your case to court. Depending on the flight distance and delay length, you can get up to €600 per passenger.

Get compensation

Meet our users

388 Reviews 4.7/5 TrustScore
Mats Walus

What a great service!

What a great service!

Maja Eppley

Really helped us during a stressful…

Really helped us during a stressful time!

marina mariani

Incredible servive

I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy

Victor Thorsell

Excellent service

Very satisfied with the help we get!

Marcus Ekelund

Good service

I used Ifdelayed after my family was stranded on a small airport in South France. They handled everything smoothly and even sued in court. In the end I got all the money I was supposed to get..

Petra

Very good job

Very good job! I got my compensation. Thank you! I’ll use ifdelayed again.

Spyke Schumacher

Super easy

Super easy. Will use again!

Per Nilson

Very reliable!

Very reliable!

Håkan Emilsson

Excellent service

Excellent service! You did a great job!

Handelsbanken

Value to our customers

Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

Terje

Made me aware of that I could get…

Made me aware of that I could get compensation for the delay. The registration process could have been easier and the fee to Ifdelayed.com is high.

ISAACK KIBET KWAMBAI

They kept their word

They kept their word, after i send them all the documents, their processing and constant updates was so nice, it took a little than i expected before they send me the reimburse

Anders Parsberger

Professional, fast and efficient.

When I contacted Ifdelayed.com I got a quick response and very good feedback during the course of the case.

Professional, fast and efficient.

BlueSky Tourism

Great company to work with

Ifdelayed is a great company to work with. They help our clients when they get delayed at the airport. They have a claim form with user-friendly UI that’s easy to follow when trying to file a claim. Their claim processing times are quick, and they push hard to win every claim.

sead

I had a delayed flight with Thomas Cook…

I had a delayed flight with Thomas Cook and got full refund with the help of ifdelayed. I can really recommend their service, smooth, and straightforward use,

Maija

Taking care of your case

There was some missunderstanding in the begining, but after a short conversation we could agree. It was Ifdelayed who called me, realy nice of them! The company care for its clients, that’s for sure.

Sophie L

Very good!

No complications, everything when smooth and without any hard work for yourself! They just fix. Really good help!

Richard Larson

Just awesome!

Super easy to use, professional service and money I never would have gotten without Idelayed.

Read all 388 TrustPilot reviews (Excellent)

Know your rights

Cancelled flight

A flight cancellation can bring your travel plans to a standstill. The good news is that in the EU you’re legally entitled to financial compensation if your flight gets cancelled unexpectedly. If the airline didn’t give you at least 14 days’ notice, it’s likely that you could receive as much as €600 in compensation for your inconvenience. However, the amount can vary. Cancellations are a little complicated because there are a number of factors that determine both eligibility and compensation amount.

More about flight cancellations

Delayed flight

Your long-awaited holiday trip can quickly turn sour when you find out that your flight is delayed. Luckily, your air passenger rights are protected under EU Regulation (EC) No 261/2004, so if you experienced a flight delay you may be entitled to up to €600 in compensation or a partial or full refund of your plane ticket, provided that the airline is responsible for the delay. The compensation amount depends on the flight distance and the length of the delay. Basically, you must be at least 3 hours late to your final destination to qualify for compensation.

More about flight delays

Overbooked flight

Sometimes, airlines overbook their flights for optimisation purposes, such as when passengers that bought tickets don’t show up for the flight and there are free seats on the plane as a result. Also, when airlines don’t sell enough tickets on a bigger plane and decide to use a smaller one for that particular flight. If flight attendants ask for volunteers to take another plane, it’s a sign that the flight is overbooked. If all passengers show up for the flight, some might be denied boarding. Airlines may offer travel vouchers, which might sound like a good deal, but the airline may offer you less than you are eligible to receive in compensation under EU Regulation (EC) No 261/2004.

More about flight overbooking

Denied boarding

If an airline doesn’t allow you to board your flight when you know you’ve done nothing wrong, it’s important to know your air passenger rights. Under EU Regulation (EC) No 261/2004, you have the right to request the airline for an alternative flight, compensation, a partial or full refund of the plane ticket, reimbursement of additional expenses that were a direct consequence of refusing you to board your flight, and hotel accommodation.

More about boarding denial

Missed connection

A missed connecting flight is an event that no one would want to experience. The good news, however, is that you are protected by EU Regulation (EC) No 261/2004 if your flight was to or from the EU. This piece of EU legislation grants you rights such as receiving up to €600 in compensation for missing a connecting flight as a result of a flight delay, cancellation, or if you are not allowed to board your flight due to overbooking.

More about missed connections

Baggage lost or damaged

When travelling with commercial airlines, you may encounter some unexpected issues such as your check-in baggage getting lost, damaged or delayed. In such an event, an airline is legally responsible for it and you are entitled to compensation under the EU Regulation EC 261. The same also applies to hand luggage. If your hand luggage was damaged, the airline is liable if it was responsible for the damage. Whether it’s your check-in or hand luggage, you should report that they are damaged or missing before leaving the airport. You have the right to file a claim if the contents of your luggage were damaged.

More about damaged or lost baggage

Airline strike

An airline staff strike can seriously affect your travel plans, and not in a positive way. They often result in delays and cancellations and can hurt you financially if you don’t know your rights. If your flight was from or to the EU, and you arrived at your final destination airport more than 3 hours late or your flight was cancelled entirely with less than a 2 weeks’ notice, you can get compensated as your rights are protected by EU Regulation (EC) No 261/2004 which makes the airline responsible for the resulting flight disruption. To qualify for airline strike compensation the striking employees must be under the direct control of the airline. Hence, airport security, baggage handler or air traffic control personnel strikes negate the right to compensation.

More about airline staff strikes

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