UP TO €600 PER PASSENGER
IF DELAYED. GET PAID.

  • Up to €600 in compensation
  • Risk free. No win – no fee
  • Claim for flights up to 6 years old within EU
4.9 of 5
Fans rating
9.2 of 10
Customers rating
Less than 1 hour
More than 5 hours
Ifdelayed enforces Regulation (EC) 261
Secure and customer-friendly data management
Founded in Sweden

How the compensation process works

To start a case with us costs nothing. Just fill out the form (it only takes a few minutes), and you will immediately know if you are entitled to compensation or not.

1. Start your case

Fill out our claim form (it only takes a few minutes and is free) and you will immediately know if you are entitled to compensation or not. Provide us with information such as your departure and arrival destination, whether you had connecting flights, the type of disruption you had, delay time, and so on.

Get compensation

2. We do all the work

Ifdelayed does all the heavy lifting for you. We get in touch with an airline and work out the details to get your compensation. However, if the airline refuses to compensate you, we take them to court on your behalf. If the airline accepts the claim or we win the court case, they make a payment to our trust account, and we contact you about transferring it to your account.

See how

3. Get up to €600

Since the beginning, our philosophy has been “no win – no fee”, meaning that we only charge you if we are able to get you your compensation. Depending on the flight distance and delay length you can get up to €600 per passenger.

Meet our users

352 Reviews 9.2 TrustScore
Fredrik

Quick, smooth and very supportive.

Quick, smooth and very supportive. Even though I could fight the airline myself (and have done so in the past) Ifdelayed made it so much easier and totally worth the cost!

George Meskheli

I totally recommend this company

It took about 5 months to solve the issue and get the refund. It would have been better if I were updated about the development of my case more frequently by the company…

sead

I had a delayed flight with Thomas Cook…

I had a delayed flight with Thomas Cook and got full refund with the help of ifdelayed. I can really recommend their service, smooth, and straightforward use,

kund

Tank you very much

Tank you very much, I got my compensation.

Naila Mackie

Excellent service

Excellent service. Will use IfDelayed another time also.

johan

14 days from start to money in the…

14 days from start to money in the bank, very good job. Hopefully I will not have to use their services again, but if I do get delayed again – for sure I will. Without doubt.

Rasmus

Fast and easy

Fast and easy – money on my account in less than 2 weeks.

Pedro

Goos service

Great work. I would rise to five stars if the web site were more user friendly. It doesn´t allow to edit the claims

Handelsbanken

Value to our customers

Using Ifdelayed gives true value to our customers. Their service is easy to use and helps passengers claim compensation in the event of a delayed or cancelled flight. It also saves time, as it can be difficult to claim compensation on your own to the airline. It’s also valuable for us to have a partner who can guide our clients when it comes to their rights and options in these cases.

Gloria Hernandez Grejalde

Reliable travel consult

Efficient and accommodating, they are quick to respond to queries. A reliable travel concerns consult.

Ann

Trustpilot. Your friendly service!

Very helpful, trustable and super realiable service. It’s very seldom that you find a great service as this nowadays. 👍🏻👍🏻👍🏻👍🏻👍🏻

marina mariani

Incredible servive

I have received the money in my bank account 6 days after their email. I am shocked and very very very happy. 850€ on a 1200€ price quotation. Marina from Italy

Flight Advisor

Great service

Ifdelayed offers an easy way for people to claim compensation.They help passengers avoid the time-consuming and frustrating process of dealing with the airlines directly. We are proud to be partners with this company as it offers our clients a useful service that they can trust.

Anton

👍👍👍

Great sercice, easy to use. Highly recommended.

NewWorld Flights

Friendly team

Ifdelayed has a friendly and, above all, motivated team that’s eager to make it in the flight claiming industry. They offer a flexible payment system, and a lot more so working with them is easy. We very much recommend Ifdelayed.

Anita Saugen

Very fast and easy

Very fast and easy. Money on my account for less than 1 week.

Johanna Burenius

Really good

Really good experience, recommend it!

Bahlbi

Great service

I got nice, fast and reliable help when when my flight with Lufthansa was delayed.
Good job guys.

Know your rights

Cancelled flight

A flight cancellation can bring your travel plans to a standstill. The good news is that in the EU you’re legally entitled to financial compensation if your flight gets cancelled unexpectedly. If the airline didn’t give you at least 14 days’ notice, it’s likely that you could receive as much as €600 in compensation for your inconvenience. However, the amount can vary. Cancellations are a little complicated because there are a number of factors that determine both eligibility and compensation amount.

More about flight cancellations

Delayed flight

Your long-awaited holiday trip can quickly turn sour when you find out that your flight is delayed. Luckily, your air passenger rights are protected under EU Regulation (EC) No 261/2004, so if you experienced a flight delay you may be entitled to up to €600 in compensation or a partial or full refund of your plane ticket, provided that the airline is responsible for the delay. The compensation amount depends on the flight distance and the length of the delay. Basically, you must be at least 3 hours late to your final destination to qualify for compensation.

More about flight delays

Overbooked flight

Sometimes, airlines overbook their flights for optimisation purposes, such as when passengers that bought tickets don’t show up for the flight and there are free seats on the plane as a result. Also, when airlines don’t sell enough tickets on a bigger plane and decide to use a smaller one for that particular flight. If flight attendants ask for volunteers to take another plane, it’s a sign that the flight is overbooked. If all passengers show up for the flight, some might be denied boarding. Airlines may offer travel vouchers, which might sound like a good deal, but the airline may offer you less than you are eligible to receive in compensation under EU Regulation (EC) No 261/2004.

More about flight overbooking

Denied boarding

If an airline doesn’t allow you to board your flight when you know you’ve done nothing wrong, it’s important to know your air passenger rights. Under EU Regulation (EC) No 261/2004, you have the right to request the airline for an alternative flight, compensation, a partial or full refund of the plane ticket, reimbursement of additional expenses that were a direct consequence of refusing you to board your flight, and hotel accommodation.

More about boarding denial

Missed connection

A missed connecting flight is an event that no one would want to experience. The good news, however, is that you are protected by EU Regulation (EC) No 261/2004 if your flight was to or from the EU. This piece of EU legislation grants you rights such as receiving up to €600 in compensation for missing a connecting flight as a result of a flight delay, cancellation, or if you are not allowed to board your flight due to overbooking.

More about missed connections

Baggage lost or damaged

When travelling with commercial airlines, you may encounter some unexpected issues such as your check-in baggage getting lost, damaged or delayed. In such an event, an airline is legally responsible for it and you are entitled to compensation under the EU Regulation EC 261. The same also applies to hand luggage. If your hand luggage was damaged, the airline is liable if it was responsible for the damage. Whether it’s your check-in or hand luggage, you should report that they are damaged or missing before leaving the airport. You have the right to file a claim if the contents of your luggage were damaged.

More about damaged or lost baggage

Airline strike

An airline staff strike can seriously affect your travel plans, and not in a positive way. They often result in delays and cancellations and can hurt you financially if you don’t know your rights. If your flight was from or to the EU, and you arrived at your final destination airport more than 3 hours late or your flight was cancelled entirely with less than a 2 weeks’ notice, you can get compensated as your rights are protected by EU Regulation (EC) No 261/2004 which makes the airline responsible for the resulting flight disruption. To qualify for airline strike compensation the striking employees must be under the direct control of the airline. Hence, airport security, baggage handler or air traffic control personnel strikes negate the right to compensation.

More about airline staff strikes

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